Netbet Casino Review

  • Parent Company: Cosmo Gaming Company Limited
  • Customer Payout: 96.62%
  • Reviewer: David Jansen
  • Date of Review: 06 June 2017
  • VIP Scheme: Yes
  • Launched: 2001
  • PayPal Accepted: Yes

Rating

8 Design & Usability

10 Game Variety

10 Cashier

8 Customer support

10 Bonus Quality

10 OVERALL SCORE

Video

Overview

With hundreds of games from a long list of software developers, it’s clear that NetBet is willing to go the extra mile to please online casino fans. There are other sites that source games from multiple providers, but few, if any, come close to NetBet. From slots to live casino gaming, this is a site that provides quality and variety in every category. And it’s a policy that has seen it become one of the leading names in casino gaming since it was launched in 2001.

Of course, game selection is only one of several factors we consider when deciding whether to recommend a casino, so read on for our take on every important aspect of this veteran casino site’s offering.

Safety and Trustworthiness

Owned by the Malta-based Cosmo Gaming Limited, NetBet has valid licenses from Alderney Gambling Control Commission and the UK Gambling Commission.

In simple terms, that should be enough to assure most players that their money and details are safe, that the games are all fair, and that they will have some means to resolve disputes with the casino. But given NetBet’s overall quality, it would be nice to see more independent verification. The best in this category, 888Casino and 32Red, provide easy access to the monthly RTP (Return-to-Player) reports from eCogra for every game type.

In the Help Centre, NetBet pegs its RTP in 2016 as 96.62%. That’s an excellent overall figure, but there’s no information offered as to how it was reached. It does, however, provide an up-to-date certificate for its RNG (Random Number Generator) from iTech Labs, which is accredited by the UKGC. As with most major gambling brands, NetBet is on point when it comes to site security, with SSL encryption used to protect players from identity theft or monetary loss.

Player complaints exist online for NetBet, as they do for any major casino with more than a decade under its belt, but there isn’t anything major to report in terms of scandals or controversy. Player advocacy site, The POGG, reports that NetBet was reluctant in the past to enter into mediation over player complaints, but adds that it has made great strides in this area in recent years.

Overall, for a casino of its size and age, NetBet has a very solid track record.

Deposits & Withdrawals

Deposits into NetBet Casino accounts can be made via a long list of payment methods. Depending on the withdrawal method you choose, your wait will range between one and seven working days.

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Welcome Bonus

NetBet’s deposit match bonus offer of 100% up to £200 really hits the sweet spot, at least for average players. The fact that it can be claimed for as little as £10 means it can suit all budgets.The good news continues once you dive into the terms and conditions, which reveal that the wagering requirement is a very pleasing 30x the bonus.

One downer is that NetBet doesn’t make it easy to find out important information about the bonus, such as the game percentage contributions.

Once we’d turned up the relevant passage in the Help Centre FAQ, we found that while slots in general contribute 100% to the playthrough, NetEnt slots (which are a big draw for many players) contribute a maximum of 80%, and some a lot less. The news is even worse if you’re a table game fan, because, somewhat unusually, roulette and blackjack don’t count towards the wagering requirements at all. This makes the bonus totally  unsuited to non-slots players, and even NetEnt fans should think twice. However, if those restrictions don’t affect you, the NetBet new player bonus is among the best around.

Game Selection

Netbet Casino takes a slightly different route to many of its competitors, eschewing bright colours, flashy animations and cartoon mascots for something much more sober. In NetBet’s world, casino gaming is deadly serious, and they have made sure all their sites give off an unmistakable vibe of respectability.

A simple grey background with black elements dominates, with various colourful elements such as the titles of games adding a tastefully playful touch. One of the simplest logos in the industry also clearly states that NetBet is a serious company that takes pride in its name.

Looks aside, the user interface could hardly be friendlier, making it easy enough to find what you’re looking for, whether it is a particular video slot, your cashier, or the promotions list.

A menu alongside the logo at the top of the page gives you easy access to NetBet’s suite of gambling products, including Sport Betting, Live Casino and Poker. Beneath it another horizontal menu allows you to jump between the different casino game categories. Another casino menu running along the left-hand side of the page includes dropdown sub-menus, so it’s easy to drill deep into the game selection, including exploring the catalogue by software provider.

And what a game selection. There are more than a dozen software providers at NetBet Casinos, but the most recognizable among them are Microgaming, NetEnt, and IGT. So, you’re in the right place if you want to play a wide range of popular video slot titles (there are 460+ slots on the desktop site) such as Starburst, Devil’s Delight, Wolf Run or Foxin Wins, along with major progressive jackpot games like Mega Moolah

Along with a vast number of online slots, NetEnt Casino also offers around 50 table games, with player favourites like baccarat, roulette and blackjack all available in multiple variations. In short, you’ll be hard pressed to think of a casino game not on offer, all of which are available to play instantly in your browser. This is one of the reasons this casino keeps so many customers.

You can also use the main NetBet Casino site to quickly access and transfer money into your poker, sportsbook or live casino account. Speaking of the live casino offering, NetBet has a large selection of games, including 12 versions of roulette, five blackjack variations, and a handful of less popular card games.

There are few holes to pick in the NetBet game selection. It covers all the most important categories, with titles from an unparalleled number of top-drawer software developers. Instead of trying to be completely different from competitors, NetBet has gone with a more grounded approach and offers a fairly simple and straightforward service that is nonetheless, comprehensive. 

Mobile

There’s no app available, which is a shame. But there is an attractive and well-executed mobile site with nearly 250 mobile-optimised slot games on offer from the leading software developers in the industry.

The mobile site can be reached by tapping the site address into your phone’s browser, or by scanning the QR code on the desktop site. The mobile version works just as well as the full site, which makes up somewhat for the lack of specialist app/

If there’s any real disappointment it can be found in the table game section, where there are just five games to choose from. For a casino that seems to get most things right, at least it leaves room for improvement.

On a happier note, the Live Casino offering is much better. There are 10 live dealer games on offer here, including French Roulette, Immersive Roulette, VIP Blackjack, Baccarat, and Caribbean Stud Poker. It’s not the full desktop selection but should give live dealer fans a satisfactory diversion while they’re on the go.

If you fancy some time away from the tables, a tab at the top of the screen makes it easy to jump between the casino site and NetBet Sport for a quick wager.

Platforms Available

Download
Instant Play
Mac
Mobile
Tablet
Android App
iOS App

Promotions

If you’re a fan of freebies you’ll be happy to hear that the NetBet Promotions page is always well populated with a mixture of shorter term offers (many of which are linked to specific games) and regular daily offers that you can claim week after week.

We won’t go too deep into the short-term offers, although they tend to offer real-world prizes like branded goods and VIP trips to a few lucky winners. The daily deals are more interesting, although nothing really stands out barring the Happy Hour offer each Friday.

Cash Attack Monday – Lowest unique deposit gets a £500 bonus.

Tuesday Mystery Game – Find the parrot hiding in a random game to win a bonus.

Wednesday Free Spins – Free spins on a selected game

Thursday Live Cash Drop – Twenty players are picked at random to receive up to £100.

Happy Hour Friday – 50% bonus up to £50, with a 40x wagering requirement.

Saturday Mobile Spins – Ten free spins to the first 100 players to log into mobile site.

Sunday Pick of the Day – Get a bonus on a selected game.

Aside from the promos, NetBet’s Players Club rewards players for 10 points for every pound wagered on slots, and five points for every pound wagered on other games. Depending on which of the seven levels (bronze, silver, gold, diamond, platinum, stellar, and elite) you belong to, you’ll also receive bonus points on top of every point earned. Those points can then be redeemed for cash, spent in the Club Shop, or used to enter the big monthly prize draws.

 

Support

Customer support can be reached through several channels, with live chat open for business between 08:00 and 23:00 and email available throughout the day. There’s also a paid help line, where agents are available from 12pm until 8pm every day.

The Final Word

NetBet has been around for 15 years and remains one of the most respected names in the gambling world. If you’re on the lookout for a generous and reliable UK-licensed casino, this is a site worth serious consideration. A game selection that numbers more than 450 top-tier titles, all of which are available for instant-play is going to be a real draw for any casino fan. Especially when those games aren’t just sourced from Microgaming or Playtech, but from all types of software providers. That’s where real variety comes from.

On top of that, NetBet is licensed by the best regulatory bodies and boasts an impressively player-friendly RTP of 96%. If we had to highlight some negatives, we’d point to the absence of detailed RTP certification onsite, the paucity of table games on mobile, and the slot-focused bonus terms. But, unless those are deal-breakers for you, we’re happy to recommend NetBet Casino.

8 Design & Usability

10 Game Variety

10 Cashier

8 Customer support

10 Bonus Quality

10 OVERALL SCORE

author avatar
David Jansen David is PlayRight's resident casino expert and senior writer. When he's not testing the latest online casino to within an inch of its life, he travels the world visiting, you guessed it, the world's great casinos.

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