Overview

  • CUSTOMER SUPPORT
  • DESIGN & USABILITY
  • BONUSES & BET OFFERS
  • BETTING MARKETS & ODDS
  • SPORTS COVERAGE

BetGrouse is a relatively new sports betting platform to the UK market, launching in 2023. Owned and operated by Scartesu, the new British sportsbook offers a generous “Bet £15, Get £10” welcome offer to new punters and markets on over 40 sports and esports, including some niche options. BetGrouse has a solid range of in-play betting markets, and each available event has a good range of markets and bet types.

If you’re interested in playing casino games, BetGrouse also has a nice selection of slots, live dealer options, and table games to satisfy most players. However, the site still has some drawbacks. Namely, its customer support is somewhat limited, there are a few issues with its mobile site, and there are some betting features we’d like to see added.

In this review, we’ll look in depth at BetGrouse UK, including its safety, promotions, markets and features, payment methods, and mobile offerings. If you’re interested in registering and claiming BetGrouse’s generous “Bet £15, Get £10” welcome offer, click any link on this page to get started.

Safety and Trustworthiness

As BetGrouse is managed in the UK by AG Communications, a trusted brand responsible for many popular online gambling sites, it is undoubtedly a safe and trusted brand for UK punters. It holds a UK Gambling Commission (UKGC) license, meaning it complies with the UKGC’s stringent standards for player safety and fair gaming. Payments are protected at BetGrouse UK with SSL encryption, meaning depositing and withdrawing from your account is safe and secure.

In addition, the operator’s casino brand’s fairness is tested by iTech Labs, which has verified that the Random Number Generator (RNG) used by BetGrouse’s casino games complies with the UK Gambling Commission and Alderney Gambling Control Commission (AGCC) standards. Therefore, this means you can gamble at BetGrouse knowing the games are fair.

Finally, players wishing to better control their spending and gambling habits can take advantage of several tools and resources in the “Responsible Gaming” tab. These include personal limits, cool-off periods, self-exclusions, and more. The UK online sportsbook also features plenty of responsible gambling advice and links to safer gambling organisations like Gamblers Anonymous and Gambling Therapy Helpline.

Deposits & Withdrawals

Making payments at BetGrouse online is convenient and safe, thanks to its wide range of accepted banking options. These include major bank cards like Visa and Mastercard, bank transfers, and e-wallets like PayPal, Trustly, MuchBetter, Skrill, and AstroPay. You can also make payments using prepaid cards like Paysafecard, enabling you to load a card with cash online or at participating high-street stores and deposit without providing financial details.

All payments are secured using SSL encryption, giving you maximum peace of mind. The minimum deposit at BetGrouse is £10, while the minimum withdrawal is £15 – available via all banking options except Paysafecard. There is also a maximum withdrawal limit of £50,000 per month, which should suit budget bettors and high rollers alike.

Deposits are processed instantly, while BetGrouse states that it will process withdrawals between zero and six business days, depending on your preferred method. Some methods, like e-wallets, will be processed within two business days and are usually the quickest. Meanwhile, you might have to wait up to six business days for your funds if you’re cashing out via bank transfer or bank cards. Overall, the payment methods available at BetGrouse will be more than adequate for most UK punters.

Deposit
Withdrawals
Deposit
Withdrawals

Mobile

If you’re looking to bet on the go, BetGrouse offers an HTML5-optimised mobile site that will adapt to the size of your screen. Unfortunately, no BetGrouse app is available on iOS or Android, which we’d like to see added in future. Still, the responsive mobile browser site is a great alternative. Navigating the BetGrouse UK mobile site is relatively easy, although we’d like to see a few improvements to the sportsbook and casino’s performance.

Notably, we found significant glitches with the sports menu when accessing this feature on mobile, as the complete list of sports didn’t display. When we accessed this on a larger tablet screen, this issue appeared to be fixed, but we’d like to see the optimisation improved in future. While there were ample alternatives to find our preferred markets, like the powerful search bar, this could be confusing to punters playing on mobile.

We also found that to find individual match markets, you had to do quite a bit of scrolling through the sportsbook’s extensive options, which was time-consuming. Still, overall, we didn’t see any changes in the available markets and sports, nor did we see any drop in the site’s betting features, like in-play betting and cash-out, which was a plus for BetGrouse UK.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Bet Offers

Upon registration, new punters signing up with BetGrouse Sportsbook are awarded a generous “Bet £15, Get £10” welcome offer. The offer entitles you to a £10 bet credit when you place a £15 qualifying wager with odds of 2.0 or higher. You can use this bet credit on any of BetGrouse UK’s sports markets, and should your bet be successful, you’ll receive any profit from the wager. Yet, this does not include the value of the bet credit itself.

This offer is subject to a 14-day time limit, meaning you must spend your bet credit within this period, or it’ll expire. It is also not available for punters depositing via PayPal, Neteller, Skrill, Skrill 1-Tap, or Paysafecard. While this is common at many UK online sportsbook operators, we’d like to see a welcome bonus available to all punters, regardless of their preferred payment method.

The good thing about this bonus is the lack of wagering requirements, which can significantly limit some welcome offers for British sportsbooks. Overall, the BetGrouse online “Bet £15, Get £10 in Free Bets” offer is a solid welcome bonus for new punters looking to try out BetGrouse’s exciting sports betting markets.

Betting Markets And Odds Quality

One of BetGrouse Sportsbook’s most significant benefits is the range of sports and depths of markets it offers to UK bettors. The British online gambling site provides markets on 41 sports and esports, including various sports popular with British punters, like football, rugby league, rugby union, golf, cricket, and tennis.

We liked some of the more exotic options on its sports betting menu, including kabaddi and floorball. We also enjoyed the extensive range of esports options, which were more varied than some of its competitors and contained decent depth within the sport.

Then, when we looked at the value of the odds at BetGrouse, we were relatively satisfied with how it stacked up against other UK online sports betting sites. We found that the bookmaker offered comparable odds to the biggest UK sportsbooks on major markets.

Football

Horse Racing

Tennis

Formula 1

Rugby

Cricket

Golf

Darts

Boxing

Athletics

American Football

Aussie Rules

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2
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Football
Horse Racing
Tennis
Formula 1
Rugby
Cricket
Golf
Darts
Boxing
Athletics
American Football
Aussie Rules
MMA (UFC)
Baseball
Greyhound Racing
Cycling
Gaelic Games
Handball
Hockey
Snooker
Rowing
Sailing
Table Tennis
Show Jumping
Ice Hockey
Winter Sports
Badminton
Basketball
Bowls
Netball
Volleyball
eSports
Financials

In-Play Betting

If you’re looking to bet on the action as it unfolds, BetGrouse Sportsbook has a solid range of in-play betting markets. Each of the most popular sports with British punters is covered. Plus, thanks to its extensive selection of sports, there’s always an in-play market available for you to back. We found that each event had a good range of markets and bet types available, and the odds updated quickly.

One thing we’d like to see added in the future is live streaming on its UK online gambling site. Another thing we’d like to see improved is BetGrouse’s in-play promotions. Although the site features boosted odds on several major markets, we couldn’t find any in-play odds boosts, which was unfortunate.

In-Play/Live Betting

Cash Out Betting

ACCA

Non-Sports Markets

Live Streaming

Virtual Sports Betting

Mobile

Support

If you need assistance while using BetGrouse Sportsbook, you can contact the customer support team using a contact form on the desktop or mobile site. However, the sports betting operator’s other customer support options are somewhat limited compared to its competitors in the UK online gambling space. For example, there is no live chat or telephone support, which we would like to see added in the future.

Still, the site has an FAQ page with helpful guides, giving you the information you need to solve basic issues with your account, place bets, and navigate its website. You can find these quickly at the bottom of every BetGrouse page on a desktop. You can find this on mobile at the bottom of any page or in the expandable tab to the left of the screen. Overall, we’d like to see some additions, like live chat or telephone support, to the customer support options in the future.

Support

If you need assistance while using BetGrouse Sportsbook, you can contact the customer support team using a contact form on the desktop or mobile site. However, the sports betting operator’s other customer support options are somewhat limited compared to its competitors in the UK online gambling space. For example, there is no live chat or telephone support, which we would like to see added in the future.

Still, the site has an FAQ page with helpful guides, giving you the information you need to solve basic issues with your account, place bets, and navigate its website. You can find these quickly at the bottom of every BetGrouse page on a desktop. You can find this on mobile at the bottom of any page or in the expandable tab to the left of the screen. Overall, we’d like to see some additions, like live chat or telephone support, to the customer support options in the future.

Review Summary

BetGrouse is a solid option in the UK online sports betting scene, especially appealing to those new to sports betting or seeking diverse betting markets. With expansive coverage of 41 sports, including both popular and niche options, the UK sportsbook caters to a broad spectrum of interests. The potentially lucrative “Bet £15, Get £10” welcome bonus is relatively good compared to its competitors, especially considering the fact that it doesn’t have any wagering requirements.

While BetGrouse impresses in many areas, it does have room for improvement. For example, the limited customer support and the need for enhancements in its mobile site performance are notable drawbacks. Additionally, the limited promotions for existing players might frustrate some UK punters.

Despite these areas for improvement, BetGrouse’s strengths in market diversity, safety, and a user-friendly welcome offer make it a compelling choice for UK bettors. Those interested in a fresh and varied betting experience, especially with a keen interest in esports or less mainstream sports, will find BetGrouse particularly suited to their needs. To explore this new platform, click any link on our BetGrouse Sportsbook review page to register and claim your welcome bonus today.

This review is based on the writer's personal opinion.
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