Overview

  • BONUSES & PROMOTIONS
  • GAME VARIETY
  • DEPOSITS & WITHDRAWALS
  • CUSTOMER SUPPORT
  • DESIGN & USABILITY

Since their launch in 2009, Costa Bingo have looked to provide players with a mix of exciting games and an easy to use site. The site is operated by the Broadway Gaming Group, who are responsible for a range of different Bingo and gambling sites. On top of a variety of different Bingo games, some of which can be played for free, Costa Bingo also offer slot games to try your luck at. To find out if Costa Bingo will have you feeling like you’re in paradise read on for our in-depth review.

Software providers
  • Software Providers

Safety and Trustworthiness

Anytime you’re thinking of signing up to a new site, the first thing you should consider is how safe and reliable they are. The last thing you want is to lose your money to unscrupulous websites either through payout issues or cybercriminals. The best way to check the trustworthiness of a site is to check which licences it holds. Costa Bingo is licensed through the Broadway Gaming Group by both the Gibraltar Gambling Commission and the UK Gambling Commission. These licences are a good sign of the trustworthiness of a site as it means they will have to adhere to strict rules to ensure the site is fair to players.

In addition to the gambling licences, Costa Bingo is also accredited by eCOGRA, who independently assess gaming sites to ensure that games are fair. eCOGRA also publish return to player rates, giving payout percentage reports for all games. Although these are usually available to view on the site, Costa Bingo doesn’t have them published anywhere on their site.

Encryption is something else you should look out for when checking the safety and trustworthiness of a site. In Costa Bingo’s case, we couldn’t find any details of encryption being used. This is cause for concern, as a lack of encryption would mean that your details are vulnerable to cybercriminals.

Some customer complaints online have claimed that Costa Bingo are sometimes slow in responding to issues, particularly those relating to payment. This could be something to be wary of as if you do encounter a problem, you may have to wait some time to get your money back.

Deposits & Withdrawals

Unfortunately, Costa Bingo doesn’t allow you to make deposits or withdrawals with popular e-wallets Neteller and Skrill. It does, however, allow the use of both PayPal and Apple Pay.

The minimum deposit and withdrawal is £5 which is good but something that could be improved is the long wait times for withdrawals to be processed. There are no stated withdrawal limits at Costa Bingo.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses and Promotions

New players at Costa Bingo are treated to a generous welcome bonus of 300% on the first deposit plus 100 free spins on the slot game Fruit Blast. With a minimum deposit of just £10, any new player can get their hands on this big bonus of up to £200 with no promo code needed.

In order to withdraw the bonus, both the full deposit and bonus amount need to be wagered at least 4 times and there is no time limit on when this needs to be completed by. For your free spins, there is a winning cap of 10p per spin. In addition to this, the spins will expire after 7 days if not used and the winnings won’t become available until all of the spins have been used up. As far as welcome bonuses go, this is a pretty great one, giving you good value for the amount you deposit and the terms aren’t overly strict.

On top of the welcome bonus, Costa Bingo also offer loads of great promotions to all of their current customers. Every time you top up £5 or more, you’ll get six days of access to win a daily prize which can include bonuses, loyalty points, free spins and Bingo tickets. There’s also Wednesday Wonga where every Wednesday at 10 pm players can join a game for a chance to win £50 and game cards are just 1p. The 2 Top Up Treats promotion gives out up to 40 bingo tickets every time you deposit at least £10. For this promotion, you’ll also get access to the Reload Room, where Bingo tickets are free and there are chances to win £25-50 jackpot every hour from 11 am to midnight.

Not only does Costa Bingo give out rewards for your first deposit, but you can also collect a bonus of free Bingo tickets for your second and third deposits. Your second deposit will earn you 60 Bingo tickets with no promo code needed provided you deposit more than £10. For your third deposit, you’ll receive 30 Bingo tickets provided you deposited more than £10 again.

Each Monday there are two separate jackpot promotions on Costa Bingo. There’s Costa Fiesta, where cards are 10p each and a full house takes away £500. All other players get a share of a £1000 pot. Then there’s Costa Splash which has cards for 5p each and you can win up to £600 in cash.

To go with all of the promotions on offer, Costa Bingo also have a VIP system where you can unlock special rewards. The system is based around loyalty, with each player earning loyalty points for making deposits and wagers. Eventually, these loyalty points can be used to unlock benefits such as extra deposit bonuses, free spins, exclusive VIP games and promotions and birthday offers. Loyalty points can also be exchanged for cash.

Game Selection

Costa Bingo, as with the other Broadway Gaming Group Bingo sites, use the Dragonfish Bingo platform. This gives users a smooth and reliable experience when playing and navigating around the site. With five rooms available and games happening 24/7, you’ll be able to play Bingo whenever you feel like.

There’s a great selection of games on offer including classic 90 ball, 5 line Bingo, 75 ball, guaranteed jackpots, progressive jackpots and mystery jackpots. If you’re a newcomer to the world of online Bingo you needn’t worry as Costa Bingo explain the rules of each game to you with handy diagrams to help.

The good variety of games on offer is a great selling point of Costa Bingo, along with how easy to use the site is. If you ever get bored of Bingo, there are also over 500 different slots to try out which includes big names such as Starburst and Rainbow Riches.

Bingo Games

90-ball

75-ball

80-ball

30-ball

40-ball

50-ball

Themed Games

49-ball

5-Line

Other Games

Slots

Progressives

Chat games

Table games

Mobile App

Costa Bingo is also available to play on mobile devices including tablets. You can either use the mobile site, which works in pretty much the same way as on your computer. Or you can download the specially designed app from the App Store. Currently only available on iOS devices such as iPhones and iPads, the app works pretty smoothly and is easy to find your way around on.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Support

Customer support is available either by email or freephone if you’re in the UK. Although there’s no dedicated live chat, you can raise a query in the game chatrooms where a moderator may be able to assist you. There have been some complaints online about the speed in which complaints are dealt with by Costa Bingo.

Support

Customer support is available either by email or freephone if you’re in the UK. Although there’s no dedicated live chat, you can raise a query in the game chatrooms where a moderator may be able to assist you. There have been some complaints online about the speed in which complaints are dealt with by Costa Bingo.

Review Summary

Although the site doesn’t have the clean and modern look that many Bingo sites have, it still presents an excellent selection of games with fun bonuses and promotions that are sure to keep you coming back for more. Although improvements can be made to withdrawal wait times and customer service, we enjoyed our time at Costa Bingo enough to give a score of 7.6/10 and think that you’ll enjoy it too.

This review is based on the writer's personal opinion.
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