Overview

  • BONUSES & PROMOTIONS
  • GAME VARIETY
  • DEPOSITS & WITHDRAWALS
  • CUSTOMER SUPPORT
  • DESIGN & USABILITY

Launched in 2018, Elf Bingo continues to deliver a diverse mix of slots, casino games, and bingo titles to the UK market. Operating under the established Jumpman Gaming banner, the platform was initially licensed by the Alderney Gambling Control Commission (AGCC).

Now, the UK Gambling Commission (UKGC)-regulated site offers 75, 80, and 90-ball bingo alongside a wide selection of Slingo games. But what exactly should you expect when you play Elf Bingo online, and does the site offer a safe gambling experience? Find out more in our Elf Bingo review.

Software providers
  • Software Providers

Safety and Trustworthiness

In addition to its accreditation from the Alderney GCC, Elf Bingo has also received a license from the UKGC. The latter is considered the regulatory gold standard in the British online casino market and ensures the bingo brand boasts strict player safety, fair gaming, data protection, and responsible gambling standards.

The Elf Bingo site is also secured with modern 128-bit SSL encryption technology. It has earned the GoDaddy Verified & Secured seal, which reaffirms that all financial data is protected during transactions. A trust indicator next to the site’s URL confirms this. Additionally, all the site’s bingo and casino games use RNG (Random Number Technology) to guarantee fair and unexpected outcomes.

Both Elf Bingo and Jumpman Gaming are part of the so-called Responsible Gaming Foundation, enabling you to access tools such as personalised deposit limits and self-exclusion through GamStop.

Deposits & Withdrawals

Like most Jumpman Gaming sites, Elf Bingo offers access to a broad selection of popular and secure payment methods for deposits and withdrawals. These include staples like Visa, Mastercard, PayPal, Skrill and Neteller. You can also deposit via the prepaid Paysafecard and Pay By Mobile.

When you play Elf Bingo UK, the minimum deposit amount is just £10, which is also the minimum deposit requirement for the welcome offer (we’ll touch more on this later in the guide). The minimum amount you can withdraw is also £10, while you can only request a maximum of two withdrawals during any 24-hour period.

The site also requires you to place £100 or more in wagers before completing a withdrawal. Before cashing out your winnings for the first time, you’ll also need to verify your identity using a photographic ID and verify your address by uploading a copy of a recent bank statement or utility bill. Some players may find these restrictions a little prohibitive, but they’re in place to protect against fraud, money laundering, and underage gambling.

When processing withdrawals, there’s a 72-hour pending period at Elf Bingo. This is slightly higher than the UK online casino market average, while it means that most transactions will take 96 hours or more to complete. This timeframe will be even longer when withdrawing via bank transfer.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses and Promotions

When you first sign up for an Elf Bingo account, you can spin the Mega Wheel and win up to 500 free spins. However, since prizes are random, you may also grab Amazon vouchers or other amounts of free spins on specific slots. The unique Elf Bingo welcome bonus adds a little more excitement to your online bingo journey, but we’d love to see more bingo-specific rewards for new players, such as free tickets.

As we’ve touched on, you’ll have to deposit a minimum of £10 to qualify for the bonus. The maximum bonus conversion to real funds equal to lifetime deposits is £250, while the total value of your free spins winnings is subject to wagering requirements of 65x.

Wagering requirements dictate how much you’ll have to play through before processing a withdrawal. So, if you win £10 in total from your free spins, you’ll have to bet £650 within 30 days to fulfil the requirements (£10 x 65 = £650).

Wagering requirements of 65x the bonus are noticeably high when compared to the UK online gambling market average (35x to 40x). This means that you may have to wager a disproportionate amount of cash to unlock even nominal winnings. You must also ensure that you can fulfil the wagering T&Cs while continuing to gamble within your means.

You should also note that some games don’t contribute towards the fulfilment of wagering requirements. Fortunately, all bets made when playing the site’s bingo iterations will count 100% towards fulfilment!

Promotions

After claiming your Elf Bingo welcome bonus, you’ll be happy to hear that the site offers a number of bonuses for existing players, regardless of how you access your account.

For example, you can play any bingo game at the casino and compete to win your share of a £500,000 monthly prize fund. All you have to do is navigate your way to the Bingo tab and purchase tickets for your preferred room, with no minimum deposit or spend commitment required to qualify.

There’s also an opportunity to Collect Trophies at Elf Bingo. There are hundreds of trophies and prizes on offer, and you’ll have the chance to level up for every five that you’re able to win. Additionally, Trophy Mega Wheels are updated monthly, so you can collect prizes by playing a diverse and changeable range of slots and bingo titles.

When you advance beyond level 16, you’ll be able to win 20+ free spins for every trophy that you win. However, just note that any winnings here are also subject to wagering requirements of 65x, which once again is quite high given the amounts you’re likely to recoup.

Game Selection

You can access well over 3,500 games in total at Elf Bingo, including almost a dozen online bingo games, including 75, 80 and 90-ball bingo versions. There are also a select few 30-ball iterations, which tend to be the most popular among players.

Take the 30-ball Super Heavyweight bingo game, for example, which pays out for one or two lines and a full house while also delivering surprise and randomised jackpots. During peak periods of traffic, you can expect more than 300 players to frequent this particular game at Elf Bingo.

This game was developed by Pragmatic Play, as was the 30-ball iteration Zoom Room Bingo. This has a return-to-player (RTP) rate of 90.00%, while the gameplay here is high-octane and incredibly fast-paced.

You’ll find 11 bingo rooms in total at Elf Bingo, which can be accessed for as little as £0.01 per ticket. Interestingly, there are also over 60 Slingo titles published at Elf Bingo, combining bingo numbers and gameplay with a classic, 5×5 slot reel grid. The most popular games in this genre include Book of Slingo and Slingo Da Vinci Diamonds. The latter game has a competitive RTP rate of 96.59% and offers a maximum potential payout of 5,000x your stake.

Casino Games at Elf Bingo

When you navigate the Elf Bingo lobby, you’ll find a host of additional verticals at the top of the page. You can click the Newest tab to unlock fresh or exclusive games, while the titles you play the most will appear under My Faves over time.

There are more than 3,500 slots available here, including over 60 jackpot titles such as Stampede Jackpot and Fluffy Favourites Jackpot. The latter features three different jackpot types and a maximum payout of 5,000x your stake, translating into a £25,000 cash prize when you deploy the maximum bet (£0.20) across all 25 paylines.

There are also more than 70 table games on offer at Elf Bingo, including 32 Roulette titles and 26 blackjack games. This also includes a number of live table games, most of which have been provided by Evolution Gaming, including favourites such as Speed Roulette and Lightning Roulette.

You can also play 60+ scratchcard games when you register for an account at Elf Bingo, which is higher than the average among online gaming platforms in Britain. Some of our Elf Bingo review team’s favourite titles include the popular Noughts and Crosses from Eyecon and Hacksaw Gaming’s Boxes: Dare to Win.

Software Providers at Elf Bingo

Pragmatic Play is the dominant software provider at Elf Bingo, delivering the site’s most popular bingo titles and a number of slot games. Other developers are represented here, too, including Evolution Gaming, Playtech, Red Tiger Gaming, Light & Wonder, Games Global, and NetEnt.

Bingo Games

90-ball

75-ball

80-ball

30-ball

40-ball

50-ball

Themed Games

49-ball

5-Line

Other Games

Slots

Progressives

Chat games

Table games

Mobile App

While the brand has yet to develop a native Elf Bingo app for either iOS or Android, this site boasts a responsive design that has been optimised for mobile use. You can enjoy a smooth mobile bingo experience simply by entering the URL into your Safari or Chrome browser.

Due to the use of HTML5 technology, almost every single one of Elf Bingo’s games and verticals can be accessed via mobile. Navigating the site while on the move is also aided by the strategic use of drop-down menus and an accessible search function.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Support

While there’s a live chat feature at Elf Bingo (this can be accessed through the Support tab in the bottom right-hand corner of the Help screen), this isn’t the most responsive tool. Queries will usually receive an automated response, and it may take hours for an agent to get back to you. The chat is also restricted to UK working hours (9am until 4pm) between Monday and Friday.

You can also contact the bingo site’s support team via email at support@ElfBingo.com. This enables you to type out more detailed queries, while the site says that it may take two business days to send a response. However, our email querying the Elf Bingo minimum deposit was answered well within 24 hours.

The Elf Bingo FAQ page can be easily accessed through the site’s lobby. It’s relatively detailed and answers several basic questions about deposits, withdrawals, and account management. However, it may benefit from expanding this resource slightly and providing more information on available payment options and limits.

Support

While there’s a live chat feature at Elf Bingo (this can be accessed through the Support tab in the bottom right-hand corner of the Help screen), this isn’t the most responsive tool. Queries will usually receive an automated response, and it may take hours for an agent to get back to you. The chat is also restricted to UK working hours (9am until 4pm) between Monday and Friday.

You can also contact the bingo site’s support team via email at support@ElfBingo.com. This enables you to type out more detailed queries, while the site says that it may take two business days to send a response. However, our email querying the Elf Bingo minimum deposit was answered well within 24 hours.

The Elf Bingo FAQ page can be easily accessed through the site’s lobby. It’s relatively detailed and answers several basic questions about deposits, withdrawals, and account management. However, it may benefit from expanding this resource slightly and providing more information on available payment options and limits.

Review Summary

Overall, we’d recommend Elf Bingo to UK players, especially if you like 30 and 90-ball bingo variants and Slingo titles. The site is also secure and licensed by the UKGC, and you could win up to 500 free spins as part of the Elf Bingo welcome package!

The platform is also ideal for casual players, although you’ll have to be wary of the high wagering requirements when opting-in to casino and bingo bonuses. The level of customer support could stand to be improved, too, both in terms of accessibility and response times.

Regardless, we’ve awarded this casino a solid 7.5/10, so it’s definitely worth your consideration. So, why not head to Elf Bingo today and check out its games’ library and bonuses for yourself?

This review is based on the writer's personal opinion.
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