Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

The prominent Bally brand is bringing its 75+ years of experience in the US gambling market across the pond to the UK with Bally Casino. The site was established in 2023 after rebranding from “Megaways Casino” and donning the iconic Bally red colour scheme. The online casino is operated by the parent company, Gamesys Operations Limited, a Bally’s Corporation Company. This gambling operator already boasts an extensive stable of casino sites under its belt. Therefore, we can expect great things from Bally Casino.

As a very new British online gambling site, the casino has not yet won any accolades and is still undergoing various developments. However, despite this, the site’s current format, there’s a lot to like. Our team of casino experts has put together a comprehensive review examining all of Bally’s main features – so read on to find out more.

Software providers
  • Software Providers

Safety and Trustworthiness

Bally Casino definitely takes security as an utmost priority, and this is evident through the various provisions it has in place. Firstly, like all legitimate UK online casinos, Bally holds a license with the UK Gambling Commission (UKGC). Since the reputable regulatory body oversees all of Bally Casino’s operations, the casino must adhere to all UKGC rules and regulations. The UKGC is well-known for its stringent standards and rigorous oversight of British online gambling operators, so Bally’s affiliation with this authority is a clear indication of its commitment to safety.

In addition, Bally Casino also holds a license from the Gibraltar Gambling Commission (GGC). Not only is the GGC notorious for its tough security standards, but the additional license also provides players with another layer of protection.

As well as holding two official gambling licenses, Bally Casino has a range of other measures in place to provide a safe betting environment for its players. For one, the eCOGRA (eCommerce Online Gaming Regulation and Assurance) seal displayed on the Bally website serves as a testament to Bally’s commitment to fair gaming practices. eCOGRA is a specialised testing agency which assesses and certifies online casinos. The seal is a trusted symbol for players seeking fair games that utilise RNG (random number generator) technology.

Bally Casino has also implemented a range of robust security protocols to safeguard all player data effectively, namely the latest SSL encryption technology. All personal information is stored securely, and all financial transactions are encrypted. So, you can be sure that playing at Bally will not compromise any of your private data.

The final factor contributing to the site’s trustworthiness is its commitment to responsible gambling. You can access various resources by navigating to the bottom of the page and clicking the “Responsible Gaming” link. There is a wealth of information and guidance on addressing gambling-related issues, along with numerous links to professional help services. These include GamStop, BeGambleAware, GamCare, and The National Gambling Treatment Service.

Moreover, players can establish self-imposed limitations on their accounts, such as account cool-offs, deposit limits, session reminders and self-exclusion. Our team of experts has observed that Bally Casino genuinely places player well-being at the forefront of its priorities, reinforcing its reputation as a trustworthy UK online casino.

Deposits & Withdrawals

Bally Casino offers a pretty seamless experience when it comes to handling your funds. Placing deposits and withdrawals are straightforward, and you won’t encounter any annoying transaction fees. Yet, when it comes to actually making a deposit, Bally doesn’t offer as many payment methods as other UK online casinos. You can use VISA, Mastercard, or Apple Pay. Players who previously used PayPal to deposit can continue to do so. However, it is not available to new players.

This is quite a limited list of options compared to the industry average – many common payment methods include e-wallets like Neteller and Skrill or prepaid options like Paysafecard. Nonetheless, the most common payment methods for UK online gambling enthusiasts (VISA and Mastercard) are available for deposits.

Withdrawal payment methods are equally limited, with VISA, MasterCard and bank transfer available for UK players to use. Withdrawals typically take around 24 hours to be processed, and Bally aims to pay them into your account within 2 business days.

In terms of deposit and withdrawal limits, these will likely vary depending on the payment method you prefer to use. The general minimum deposit is £10, while the maximum is £5,000. This is a pretty big range, making Bally Casino suitable for both players on a budget and high rollers.

The minimum withdrawal also sits at £10, whereas the maximum limit is £25,000. This figure is much higher than you will find at most other British online casinos. There is a maximum monthly withdrawal of £50,000, but you can remove this by simply emailing the Bally Casino customer support team. All in all, though there is a limited list of payment options, this shouldn’t be detrimental to most players’ gaming experiences.

Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

Almost all British online casinos will offer up a welcome bonus. This incentive is available to new players when they register an account at a casino and is typically the most generous reward you can claim when gambling online. After all, welcome bonuses aim to attract and reward new gamblers while promoting the casino’s games and features.

Bally Casino is no exception, and all new users are eligible to claim free spins via the site’s lucrative welcome offer. When you sign up at Bally, you will be able to receive 90 free spins – each with a value of 20p. You can use these spins on the exciting slot game Phoenix Megaways. While on the surface, this doesn’t seem as generous as some welcome offers at other British online casinos, the terms and conditions say otherwise. Our team would definitely recommend taking advantage, but before you do, there are a few things to be aware of.

Firstly, to be eligible for the welcome bonus, you must place a minimum deposit of £10. This is the same as the casino’s general minimum bonus, which is nice because it means players will not be caught out by any minimum limits. You must also wager at least £10 in cash before receiving the free spins, but thankfully, you can spend this on any of the site’s games. Players have 30 days from when they place their first deposit to complete any remaining qualifying requirements. The free spins will also expire after this period, so be sure to use them within this time.

The opt-in requirement may be the most important part of the offer’s T&Cs. When registering an account, you will get the option to select free spins. If you do not choose this option before making your first deposit, you won’t be able to opt in and receive any free spins retrospectively.

Finally, the main thing that makes this welcome offer so appealing is its lack of wagering requirements. Wagering requirements refer to the number of times you need to play through your bonus funds before withdrawing your winnings. Almost all welcome bonuses offered by UK online casinos will have attached requirements of around 30x – but Bally Casino’s offer has none. That’s right, 0!

This is a massive perk for players, as the 90 free spins will be credited into their account with no strings attached. Also, this is a very unusual set of terms and conditions, and we encourage you to take advantage of it. Though it may seem less generous and more limited than other bonuses, you don’t need to jump through any hoops to grab your welcome bonus funds.

Game Selection

To stand out from the crowd in the UK online gambling industry, Bally Casino distinguishes itself with a solid array of slots, currently featuring 875 titles. Players have access to a huge range of themes, with different games to match everyone’s interests. The quantity of slots means you will never get bored, and this also doesn’t come at the expense of game quality.

You can play famous titles like Gonzo’s Quest Megaways or even branded games like Deal or No Deal Lightning Spins. Some of our experts’ other favourite slot titles include Rainbow Riches, Secrets of the Phoenix and 9 Pots of Gold.

Yet, what makes the Bally Casino games lobby truly special when compared to other British online casinos is the diversity of developers it showcases. As well as partnering with the biggest names in the business, the games lobby houses titles from many smaller software companies. The massive variety of titles allows players to mix up their gaming portfolio with unique titles while still indulging in fan favourites.

It’s not just slot lovers who will find their haven in the Bally games lobby. There are over 120 table games you can try your hand at, with new titles constantly added. Blackjack is especially prominent in the library, with 35 different titles, including popular variants like Phoenix Blackjack and Multihand Blackjack.

For those who prefer a more immersive atmosphere, the live dealer selection at Bally Casino may be for you. Live dealer games offer that authentic land-based gambling experience from the comfort of your home. These games feature real, professional dealers who interact with players through video streams, replicating the dynamic feel of brick-and-mortar casinos. Bally Casino features around 40 live games, like Ruby Blackjack, Lightning Roulette XXXTreme, and Speed Baccarat Live.

Slots

875

Progressive Slots

63

Roulette

16

Blackjack

35

Baccarat

3

Craps

1

Casino Hold ‘Em

3

Video Poker

1

Live Dealer

44

Arcade Games

11

Mobile App

Any UK online gambling enthusiast will be pleasantly surprised to know that Bally Casino has a mobile app available. iOS users should head to the Apple App Store, whereas Android users can download the native casino app via the Google Play Store. The UK version of the Bally Casino app currently has a 3.9/5-star rating, with players praising its slot selection, graphics and game speed.

Alternatively, you can access the British online casino via your mobile browser. Thanks to HTML5 technology, Bally Casino’s interface is optimised for the screens of smartphones and tablets. When our team tested out the mobile browser site, we found that you get a flawless fit-to-screen experience accompanied by excellent visuals. Wherever you are, you can easily enjoy the thrills of Bally Casino.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

As well as the welcome bonus, players can benefit from a collection of ongoing lucrative promotions. These take a wide range of formats to suit all players’ preferences. One of these offers is the “Big Bally Giveaway”, allowing players to enter a draw to win a Vegas holiday, among many other awesome prizes.

Another bonus is the ongoing “Game of the Week” offer. You can opt-in to spin the wheel each week, giving you rewards on selected games. This is not only a way to pick up lucrative prizes but also a great chance to try out new featured games.

The UK online casino does have a VIP programme, but the Bally PLUS rewards scheme spoils loyal players with real cash prizes, free trips and more. However, there is no straightforward way to join the programme; players must simply keep playing and hope that the operators pick them to participate. We would like to see a slightly more accessible scheme for returning players. However, this is something that we hope Bally will introduce in the future.

One thing we really liked was Bally Casino’s inclusion of responsible gambling links within its promotions library. When scrolling through bonuses, you will find links to some of the most prominent responsible gaming initiatives in the UK online gambling industry. This once again showcases Bally’s commitment to player safety.

Support

The quality of Bally Casino’s customer support team is unmatched; no other casino we have come across measures up to Bally’s efficiency and friendliness. Admittedly, compared to some other UK online casinos, the range of available contact channels for players with queries is limited. However, the site’s FAQs library is a great starting point.

You can access this help page by scrolling to the bottom of the homepage and selecting the “Help and FAQs” link. You will find a comprehensive list of common problems here, with detailed guides and articles to help you. A handy search function also allows you to search for keywords, helping you to get help much faster.

If your question isn’t answered within the FAQs library, you can establish direct contact with the customer support team via email or live chat. The live chat is operational 24/7 and can be accessed by clicking the speech bubble icon at the bottom right of the screen. As far as live chats go, this one is almost flawless.

When testing it out, we couldn’t find any faults. Replies are almost always swift, and the support team is one of the friendliest, most knowledgeable teams we have encountered. No problem was too big or small, and they had comprehensive answers on hand to every question we threw at them.

The only downside to Bally Casino’s support centre is the lack of a phone line. However, even this issue already has a solution. You can always request a phone call by sending the support team an email with a time that suits you.

Support

The quality of Bally Casino’s customer support team is unmatched; no other casino we have come across measures up to Bally’s efficiency and friendliness. Admittedly, compared to some other UK online casinos, the range of available contact channels for players with queries is limited. However, the site’s FAQs library is a great starting point.

You can access this help page by scrolling to the bottom of the homepage and selecting the “Help and FAQs” link. You will find a comprehensive list of common problems here, with detailed guides and articles to help you. A handy search function also allows you to search for keywords, helping you to get help much faster.

If your question isn’t answered within the FAQs library, you can establish direct contact with the customer support team via email or live chat. The live chat is operational 24/7 and can be accessed by clicking the speech bubble icon at the bottom right of the screen. As far as live chats go, this one is almost flawless.

When testing it out, we couldn’t find any faults. Replies are almost always swift, and the support team is one of the friendliest, most knowledgeable teams we have encountered. No problem was too big or small, and they had comprehensive answers on hand to every question we threw at them.

The only downside to Bally Casino’s support centre is the lack of a phone line. However, even this issue already has a solution. You can always request a phone call by sending the support team an email with a time that suits you.

Review Summary

Overall, Bally Casino offers a compelling gaming experience with its extensive games lobby, currently boasting over 1,000 titles. With new games added regularly, UK online casino players will always find something exciting to sink their teeth into, be it an online slot, table game, or live dealer game.

While the exclusivity of the VIP programme is a notable drawback, this is made up for by the long list of ongoing promotions players can take advantage of. The welcome bonus’ lenient terms and conditions also make Bally Casino an excellent pick for beginners looking to place their first wagers at a trustworthy casino.

With an impressive customer support network, a huge range of games and accessible mobile gaming options, Bally Casino looks set to quickly climb the UK online gambling ranks. This is why our team of casino experts awarded it a 7.5/10.

This review is based on the writer's personal opinion.
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