Overview
One of the UK’s most popular and innovative online sportsbooks since it launched in 2001, Bet365 also operates one of the biggest online casino platforms around. Bet365 Casino has a huge number of games, including the latest from Playtech, and some fairly lucrative promotions for new and existing players. Does Bet365 Casino match up to its ground-breaking sportsbook? It’s a big ask, but Bet365 Casino looks like the complete package.
Safety and Trustworthiness
Bet365 Casino, which is owned and operated by Hillside Limited (formerly Bet365 Group), has a licence from the UK Gambling Commission. Game fairness and the use of RNGs (Random Number Generators) is monitored by Gaming Laboratories International (GLI), who are a respected international oversight body, while audits are carried out by Technical Systems Testing (TST) on all bets made at Bet365 Casino. In addition, Bet365 has an SSL encryption certificate from Thawte – another industry leader in oversight of security of financial transactions. In short, Bet365 Casino is licensed and overlooked by some of the most respected bodies for regulations and oversight – something that should give players peace of mind.
Like any of the biggest betting brands, Bet365 is going to get its fair share of negative comments from disgruntled players. Nevertheless, Bet365 Casino gets remarkably consistent reviews from respected casino review sites, including high marks from Casinomeister and AskGamblers. ThePogg, however, does not recommend Bet365 Casino, citing an issue with a software provider. We’d recommend you take such assertions with a pinch of salt, though. All review sites are keen to point out Bet365 Casino’s fast withdrawal times, with ThePogg even scoring Bet365 10/10 in that section.
Deposits & Withdrawals
Super-fast withdrawals are offered by Bet365 with processing times aimed for under 24 hours. With Neteller, Bet365 Casino aims to have your money back in your account within 12 hours. Another nice touch is the low minimum deposit/withdrawal of £10, making the casino attractive to casual or low-stakes players.
Bonuses
bet365 comes out with an extra fancy bonus for their Casino.
The bonus is as follows:
- Deposit £10 or more to Casino at bet365 and select the Claim box.
- Stake £10 on eligible Casino games and accept your 100 Free Spins.
- Use your Free Spins on a selection of great games.
Game Selection
As mentioned above, Bet365 operates three gaming sections – Casino and Games. While technically we are reviewing Bet365 Casino, it’s important to look at the other section, Games, because it offers something different and can be accessed by the click of a button.
Starting with the main casino at Bet365, it’s almost entirely powered by Playtech. Around 150 slots are available to play, with a big focus on Playtech’s two blockbusters progressive jackpot ranges – Age of the Gods and DC Superheroes games. In addition, all the latest titles from Playtech are available, including Call of the Valkyries, White King II and AP McCoy: Sporting Legends.
40 progressive jackpot games can be played at Bet365 Casino. Most are slots, with about half from the previously mentioned Age of the Gods and DC Superheroes series. However, you will find some fantastic standalone jackpot slots, such as Great Blue and Pharaoh’s Treasure, as well as jackpot arcade games, like Jackpot Darts and Deal or No Deal.
Table and card games – both live dealer and virtual – are also well represented, and you will find some of Playtech’s greatest hits at Bet365 Casino. Plenty of blackjack variants, including Blackjack Surrender, roulette and poker are available. One of Playtech’s strongest suits is that it provides some table games which many rival developers tend to overlook, so you can play the likes of Live Sic Bo and Craps at Bet365 Casino. Eight video poker games are also available.
Bet365 Games offers slots and table games from a wide range of software developers, with titles provided by Microgaming, Barcrest, IGT and a host of others. 460 online slots are available at Bet365 Games, with the selection covering many player favourites like Rainbow Riches, Cleopatra, Immortal Romance and Siberian Storm. Again, you will find another couple of dozen jackpot games not found on other parts of the site, including titles from the Jackpot King and Mega Jackpots Range. Even more table and arcade games (around 20 titles) can be accessed from the Games section at Bet365.
A quick note on the layout of the site, which has always been one of Bet365’s best qualities. It’s easy to navigate around the different sections, and games will load quickly and smoothly. We especially like the Player Guides section, providing tutorials on different casino games and strategies to play them.
Mobile App
Bet365 has long been associated with having a stellar mobile app. In fact, the company had often been cited as the benchmark for mobile gaming, one of the first to ‘get it right’ in the industry. That hasn’t changed today. The Bet365 Casino app is available for iOS and Android phones and tablets, working well on almost any modern device. Indeed, if you don’t wish to download the app, you can still play Bet365 Casino games instantly on mobile. We’d really recommend downloading the app though, as it provides a fuller experience.
The majority of games – from Casino and Games – can be played on the Bet365 mobile app. Across the three sections, you’ll find around 800 mobile slots, as well as lots of options for table games, live dealer, video poker and arcade. Put simply, it’s one of the most ambitious, well-rounded casino mobile apps around. The one downside is that there aren’t special promotions for mobile casino players.
Promotions
Full Offer Terms and Conditions
- Deposit a minimum of £10 to Casino at bet365 and select the Claim box to qualify for 50 Free Spins. This is your ‘qualifying deposit’.
- Stake £10 on Casino games (excluding Live Dealer games and Live slots). Once the staking requirement has been met, your Free Spins will be credited to your account. You will have seven days from making your qualifying deposit to meet the £10 staking requirement.
- Bets on Roulette covering 67% or more of all betting positions, and bets on Baccarat on both Player and Banker, will not contribute towards the £10 staking requirement of this offer.
- Free Spins will be credited to your account automatically and must be claimed within seven days. You can claim your Free Spins by clicking Accept on the pop-up message, or by logging into your Casino account, opening a game and clicking Accept. Once accepted, you will have seven days to use the Free Spins. Any unused Free Spins, along with any winnings accrued, will be removed within seven days of claiming.
- Free Spins can be used on the following games: Age of the Gods: Book of Oracle, Age of the Gods: God of Storms II, Big Circus!, Blue Wizard Megaways, Football! Cash Collect, Joker Rush, Legacy of the Tiger, The Walking Dead and The Walking Dead 2.
- To use your Free Spins click on the Free Spins icon and press ‘Spin’. If you are on a mobile device or tablet, you will need to go to the menu at the top left of the game screen and click on the ‘Free Spins Bonus’ option to be able to play your Free Spins.
- This offer is only available to new and eligible customers.
- Any prize/bonus amounts offered will be calculated using bet365’s currency multiplier table applicable at that time. You can view bet365’s currency multiplier here.
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In an attempt to combat fraudulent activity, bet365 has introduced methods to detect and prevent abuse of this offer. bet365 may ask any customer to provide sufficient documentation and/or verification steps for it, acting reasonably, to be satisfied as to the customer’s identity prior to crediting any offer, bonus funds and/or winnings to their account.
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All customer offers are limited to one per person. If bet365 has reasonable grounds to suspect that the bonus or offer is being claimed by or for the benefit of the same person more than once or by a group of people then it may withdraw the availability of any offer or all offers to that customer or group of customers and/or void any wager funded by the bonus and remove any winnings from such wager.
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Where any term of the offer is breached or there is evidence of a series of wagers placed by a customer or group of customers, which due to a deposit bonus, enhanced payments or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, bet365 may reclaim the bonus or enhanced payment element of such offer, void any wager funded through the offer and/or remove any winnings from such wager. In addition, where there is evidence of such activity, bet365 may levy an administration charge on the customer up to the value of the bonus or enhanced payment towards the administrative costs incurred in identifying and taking action against that activity.
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bet365 may reclaim any bonus amount that has been awarded in error.
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bet365 may, at any time, make minor amendments to this promotion to correct typos or to improve on clarity or customer experience and may cancel this promotion for legal or regulatory reasons.
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Employees, officers and directors of bet365, its promotional or other agencies, licensees and licensors, service providers and any other associated or affiliated companies shall not be eligible for the promotion. The same terms shall apply to the direct families of such persons.
Support
Multiple support options are available, including 24-hour live chat. Email responses aren’t noted for their promptness, but most issues can be resolved by a knowledgeable live chat team. Bet365 has a huge presence on social media, including Facebook and Twitter.
Review Summary
If we were simply looking at the Bet365 Casino section, we would be reviewing an average casino which we would probably recommend for fans of Playtech games. However, adding the Games section means we are looking at one of the best gaming experiences on the internet. We find it very, very difficult to find fault with Bet365 Casino, although we would perhaps like to see a bit more variety in the bonuses and a more innovative loyalty scheme. But these are minor criticisms, and Bet365 fully deserves an excellent score of 9/10.
Questions & Answers
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