Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

Get your virtual dabbers ready with the online arm of Britain’s beloved Buzz Bingo chain. Formerly operating as Gala Bingo, Buzz Bingo opened its first retail branch in 2000. Fast forward two decades and over 90 Buzz Bingo locations are in operation across the UK. Since rebranding in 2018, Buzz Bingo has won multiple accolades for its online bingo site, including “Best New Bingo Site”, “Best Chat Team”, and “Innovator of the Year”.

Alongside a stellar reputation, Buzz Bingo offers a multi-level new player welcome bonus and an extensive selection of slots and casino games. Continue reading our Buzz Bingo review to discover everything you need to know about this popular bingo provider.

Software providers
  • Software Providers

Safety and Trustworthiness

Buzz Bingo is licensed and regulated by the UK Gambling Commission (UKGC), one of the top regulatory bodies in the world. The commission ensures that the casino adheres to the strictest player safety and data security protocols. These measures include firewalls and SSL encryption technology, which protect your sensitive data and payment information from third-party interception.

Buzz Bingo is operated by Buzz Bingo Group. As the largest retail bingo operator in the country, Buzz Bingo Group has built a respectable reputation among virtual and land-based bingo lovers alike. The Group prides itself on being an integral part of the community and donates thousands to charities in areas where its retail locations are based. Buzz Bingo offers an extensive Safer Gambling page to encourage users to play responsibly with tools like deposit limits, time-outs, reality checks and self-exclusion.

Deposits & Withdrawals

Buzz Bingo offers most popular payment methods, including debit cards, prepaid cards, PayPal and ApplePay. Its e-wallet options are limited and exclude Skrill and Neteller. However, the site aims to process all withdrawal requests within 48 hours, an impressive turnaround speed compared to some competitors. After processing, your withdrawal will arrive in 2-5 banking days.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

The welcome bonus at Buzz Bingo is unlike any other UK offer. This multi-level package offers a £40 bingo bonus, a 200 free spins bonus, or a combination of the two. For a low minimum deposit of £10, players get to decide which of the three bonuses they want to claim.

The welcome bonus is only eligible for debit cards or Apple Pay deposits. The bingo bonus has a 4x wagering requirement, while you must wager free spins winnings 20x. Compared to the industry average of 35x, this is rather generous. Equally as generous is the expiry date, which gives you 30 days to fulfil these conditions. Once done, you can withdraw your winnings as real cash. However, there is a £65 maximum withdrawal cap on both bonuses, which is relatively low.

Whether you prefer spinning the reels of the latest slots, socialising with other bettors in bingo rooms, or like to swap between the two, you can customise the Buzz Bingo welcome bonus to suit your needs. Though the winnings cap is somewhat restrictive, the low wagering requirements mean you can turn your funds over quickly enough. Ultimately, the bonus is ideal for casual players looking for a fun way to generate some potential cash.

Game Selection

With over 1,400 slots and more than ten live bingo rooms, the game selection at Buzz Bingo is top-tier. Offering exclusive games like Buzz Bingo Blast and 1p Room, players can enjoy thrilling bingo setups that aren’t available anywhere else. Similarly, you can find a host of Buzz Originals exclusive slots like The Voice UK and Bad Influencers alongside classic casino staples like Eye of Horus and Fluffy Favourites. On top of this, the casino adds the hottest new releases every week.

Despite the volume of games on offer, it’s clear that the site doesn’t sacrifice quality for quantity. In fact, games from some of the top software developers in the industry stock the slot library, including NetEnt, Pragmatic Play, Red Tiger and Quickspin. Its bingo platform is powered by Playtech and won the “Best Playtech Bingo Site” award in 2019 and 2020.

Buzz Bingo also utilises Playtech’s award-winning live casino software to supply its live dealer lobby. Stocked with a carefully-curated selection of blackjack, roulette, poker and baccarat games, the live casino offers players the real casino experience from their homes. The site boasts popular games like Casino Stud Poker and Quantum Blackjack Plus, alongside exclusive and unique slot-themed game shows like Buffalo Blitz Live and Age of the Gods Bonus Roulette Live.

However, no site is perfect. Buzz Bingo’s Achilles heel is its non-existent video table game library. At the time of writing, there are no video blackjack, roulette or poker games available, and it seems unlikely that the casino will add any soon. Until then, you can practice your poker face in the live dealer lobby.

Slots

1481

Progressive Slots

0

Roulette

0

Blackjack

0

Baccarat

0

Craps

0

0

Video Poker

0

Live Dealer

55

Arcade Games

0

Mobile App

The Buzz Bingo site is built on HTML5 technology, meaning it is fully responsive on all mobile devices. The games are optimised for mobile use and transition seamlessly from the desktop site to a mobile browser, with no noticeable lags or delays.

The mobile site offers additional navigational tools, like the search bar that sits permanently in the bottom corner for easy navigation between games. A hamburger menu also helps you flip between the “Home”, “Bingo”, “Casino”, “Live Dealer”, “Promos”, and “Safer Gambling” pages, and even offers an additional page for “Buzz Originals”.

There is currently no compatible mobile app available. While this may be a little disappointing for bettors who prefer a downloadable app on their phone, the mobile-optimised site works just as efficiently and offers most of the same games as the desktop site. Every one of the Buzz Originals games is available for mobile gaming, as well as all of its live bingo rooms.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

There are no fewer than ten promotions at a time on offer for existing players. Buzz Bingo’s generous promotions page has a bonus for every bettor, covering everything from free spins and cashback to £50,000 bingo prize pools.

The “Bingo Promotions” page details themed bingo events like “Grease Bingo” and “Rainbow Riches Night”, where players can win a share of £10,000 every month. There are also low-stake promotions, where tickets cost anywhere from £0.01 to £1. Enticingly, the “£1 or £100” and “The Voice Duets” promotions offer cash prizes with no wagerings requirements and a low £5 minimum withdrawal.

On the “Slots & Games Promotions” page, you can win daily cash prizes with no wagering requirements on the “9 Coins Spinner”. Like many online casinos, you can participate in Pragmatic Play’s “Drops & Wins” tournament, where a single spin on an eligible game can win you a slice of £500,000. There are considerably fewer slots promotions than bingo promotions. This is unusual for an online casino but makes a nice change for bingo enthusiasts.

There is no official loyalty or VIP program at Buzz Bingo. However, the Buzz Boosts promotion is an unofficial loyalty scheme you can opt into that sends you daily and weekly promotions unavailable elsewhere.

Support

Regarding customer support, Buzz Bingo offers the entire package. For queries that the jam-packed FAQs page can’t answer, you can contact a live customer service agent between 10am-10pm every day.

You can also email the support team, who got back to us within 2 hours. If you prefer talking to an agent on the phone, you can call the team during the same operating hours as the live chat. We can certainly see why Buzz Bingo won the “Best Chat Team” award.

Support

Regarding customer support, Buzz Bingo offers the entire package. For queries that the jam-packed FAQs page can’t answer, you can contact a live customer service agent between 10am-10pm every day.

You can also email the support team, who got back to us within 2 hours. If you prefer talking to an agent on the phone, you can call the team during the same operating hours as the live chat. We can certainly see why Buzz Bingo won the “Best Chat Team” award.

Review Summary

Overall, Buzz Bingo is a fantastic online bingo site that lives up to the stellar reputation of its beloved land-based bingo halls. With a stack of exclusive bingo promotions and a dozen themed rooms offering up to five-figure prizes, it is a bingo-dabbers paradise.

For those looking for some additional reel-spinning action, the 1,400+ slots library is more than enough to keep you entertained for hours. Throw in a highly responsive support team and the strictest security and encryption measures, and you’ve got one of the best online bingo sites available to players in the UK.

This review is based on the writer's personal opinion.
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