Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

Launching in May 2020, Casino Planet is the latest offering from iGaming specialists Genesis Global. Rather than claiming to offer something bold and ground-breaking, there is a sense that Casino Planet markets itself on being the end product of years of experience and know-how. In plain English, Casino Planet claims to know what players want – loads of games, fast withdrawals, generous bonuses and strong customer support. Do those elements combine to make the perfect online casino? Read our detailed review to find out what Casino Planet gets right and if any improvements are needed.

Software providers
  • Software Providers

Safety and Trustworthiness

Casino Planet is the 12th online casino launched by Genesis Global Limited. Other sites under the brand, such as Casino Gods and Vegas Hero, have become very popular with players in the UK, and they have helped forge a fine reputation for Genesis Global. Being part of a bigger global brand does not always mean a better casino, but it might give you some peace of mind that you are playing with a company that enjoys good standing in the industry.

Having experience like that of Genesis Global does count in areas like security, however. Casino Planet uses up-to-date SSL/TLS encryption to secure transactions made between you and the website. Robust firewalls are used on the desktop and mobile site to ensure your details are kept safe. Genesis Global is licensed by the UK Gambling Commission and the Malta Gaming Authority, which are two of the most respected regulators in the world. As such, Casino Planet must adhere to strict codes around player safety, fair gaming and website security. Publically audited payout information is not available for Casino Planet, but RTP (return to player) information is published on the website.

Casino Planet is a new casino, so there isn’t much in the way of feedback from players available yet. As mentioned, other casinos from Genesis Global have received a warm reception from players, and the early reviews on Casino Planet on sites like AskGamblers and CasinoMeister suggest that will continue here. We should also point to the recently launched Genesis SafePlay scheme, which aims to foster an environment of positive gaming experiences at Genesis online casinos. We believe this is a sign of a responsible online casino operator.

Deposits & Withdrawals

All major payment methods are available to use at Casino Planet, including PayPal and the innovative new payment app designed for online gaming, MuchBetter. Players should be aware that credit card payments are no longer permitted at UK casinos. Withdrawal processing is super fast at Casino Planet, almost instant with some payment methods. The £20K maximum withdrawal per month excludes jackpot wins.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

Like many online casinos, Casino Planet offers a multi-stage welcome bonus. In total, the new player bonus offers you up to £1,500 in bonus cash + 200 free spins. It works like this:

Your first deposit will be matched 100% up to a value of £300. So, if you deposit £50, you will have £100 to play with at Casino Planet. In addition, that first deposit triggers an award of 20 free spins for a pre-selected slot (currently Play N’ Go’s massively popular Book of Dead slot). You will receive 20 further sets of free spins each day for the next nine days.

Your second deposit will be matched 50% up to £400, whereas your third and fourth deposits will be matched 25% up to £400 respectively. You do not need a casino promo code for the first part of the Casino Planet welcome offer, but WCP2U, WCP3U and WCP4U are used for the subsequent deposit bonuses. The minimum deposit to activate the bonus is £10.

The bonus amount must be wagered 40 times before any winnings can be withdrawn. There is a maximum win cap of £10,000 from bonus funds. The same wagering requirement applies to winnings from your free spins, but winnings from free spins are capped at £100.

Overall, this feels like a fairly decent new player bonus offer. It gives you a substantial boost to your balance, and the free spins on a popular slot will come in handy. Wagering the bonus amount 40 times might seem a little steep (it’s almost become the industry standard), but the wagering applies to the bonus amount and not your initial deposit. Additionally, capping the free spins winnings at £100 might seem stingy on the part of Casino Planet, but we can’t really fault the operator when it’s offering 200 casino spins from as little as £10 deposit.

Game Selection

The presentation of Casino Planet isn’t going to blow you away as an example of revolutionary design, but it’s a nice-looking website that keeps things smart and simple. The desktop and mobile site run on Net Entertainment (NetEnt) software, and you will find that site navigation is fast and easy. The organisation of the Casino Planet website is smart and logical; a good thing when you consider just how many games there are to organise – over 1300 unique titles. Titles from Play N’ Go, NetEnt, Microgaming, SkyWind, QuickSpin, Blueprint, iSoftBet, Red Tiger, Push and Big Time Gaming are all found on the site.

We found a huge selection of 1,047 slot games at Casino Planet. Bonanza (BTG), Reactoonz (Push), Who Wants to Be a Millionaire Megaways (Blueprint), and Dead or Alive II (NetEnt) are considered among the most popular slots online at the moment, and they are joined by timeless classics like Jurassic Park, Starburst and Thunderstruck II. If you enjoy slots, it’s hard to find a casino with a better collection of games.

Casino Planet is home to 67 progressive jackpot games, totalling over £18 million in combined prizes when we last looked. Games like Mega Fortune, Mega Moolah and Hall of Gods are staples of many online casinos, but we also liked that Casino Planet had some less common jackpot games like Speed Cash, Tunza Munni and Bewitched.

If you prefer card and table games, you also won’t be disappointed. Casino Planet has 67 live casino tables, which are powered by the biggest name in live dealer technology, Evolution Gaming. This ensures you get new concept live games like Monopoly Live alongside classics like Live Blackjack, Roulette, Casino Hold’em, and Baccarat. There are also exclusive live games, like Green Diamond Blackjack. A wide range of virtual card games can also be found, and we were impressed with the large selection of video poker. Microgaming provides a collection of online scratchcards.

Slots

1047

Progressive Slots

67

Roulette

31

Blackjack

36

Baccarat

8

Craps

0

8

Video Poker

31

Live Dealer

86

Arcade Games

14

Mobile App

As of yet, Casino Planet does not have a mobile app that you can download from the Apple App Store or Google Play, but Genesis Global does have apps for its other sites so we would expect one soon. Regardless, the mobile casino site is every bit as handy as an app and works well for instant play games. There aren’t just as many games available on mobile, but most of the big-hitting titles are there and you still have over 1,000 games to choose from.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Casino Planet is not overly ambitious with its promotions, but some players will appreciate the consistency of what’s on offer. The main promotional activity involves giving a 25% matched deposit bonus up to £100 every week. Casino Planet will also throw 10 free spins in as a sweetener (Jumanji, Mirror Mirror and Butterfly Staxx are the current games on offer for free spins). To qualify for this weekly bonus offer, you must have deposited within the last seven days. The same terms and conditions apply as the welcome bonus. Casino Planet will run prize draws and mission promotions on the site. Live casino reload bonuses are also available each week.

There isn’t a traditional loyalty scheme at Casino Planet, but it does tout a comprehensive VIP scheme for big-spending players. As part of the scheme, you will get access to an account manager, special VIP casino bonuses, faster withdrawals and higher limits. You can also special prizes like holidays, cash and personalised birthday presents.

Support

24/7 live chat is available at Casino Planet, and you can also contact the customer service team by email or telephone. A comprehensive FAQ section has answers to plenty of unresolved questions.

Support

24/7 live chat is available at Casino Planet, and you can also contact the customer service team by email or telephone. A comprehensive FAQ section has answers to plenty of unresolved questions.

Review Summary

We hinted earlier that Casino Planet isn’t aiming to break new ground, but that’s not necessarily a bad thing. Instead, Genesis Global seeks to use its experience to get all the basics right. Great games, attractive bonuses and strong customer support are what most players want, and that’s what they get at Casino Planet. We find it very difficult to find any faults, even if some parts of the Casino Planet are a little uninspiring. A very solid 8/10 here, meaning we would have no hesitation in recommending Casino Planet to our readers.

This review is based on the writer's personal opinion.
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