Overview
CasinoLuck is a true veteran of the British online casino market, having launched in 1999. It has since emerged as one of the most trustworthy and accredited casino brands, benefiting from the advanced tech stack available at parent company Aspire Global.
More than 30 software suppliers are represented at CasinoLuck, and over 1,150 slots are available. But what else sets the brand apart and which type of player does it best suit? Read our complete review to find out more.
Safety and Trustworthiness
CasinoLuck boasts an array of licensing credentials, including licensing from the UK Gambling Commission (UKGC), which allows the site to operate legally in the UK. It’s currently licensed under account number 39483. Thanks to the UKGC’s strict licensing process, you know you can trust CasinoLuck.
Thanks to its aforementioned parent company, Aspire Global, CasinoLuck has also been granted licences by the Malta Gaming Authority (MGA) and the Swedish Gambling Authority, boosting trust in the platform. The site offers a large array of responsible gambling tools as well, including personalised deposit limits and self-exclusion.
As part of its UKGC licensing terms, CasinoLuck conducts regular Know Your Customer (KYC) checks (particularly when registering new players). These protocols use documentation and data to verify your age and identity, ensuring that you’re eligible to open an account safely.
The site is also secured with 128-bit SSL encryption. This creates a safe and secure connection, which helps to protect your financial information and the integrity of individual deposits and withdrawals.
Deposits & Withdrawals
Thanks partly to its excellent tech stack, CasinoLuck can process payments with a diverse range of banking methods. These include everything from Visa and Mastercard debit to PayPal and Skrill, so the site covers you regardless of how you prefer to pay.
CasinoLuck will process all your deposits instantly, including the prepaid Paysafecard. This also enables you to credit your account between £10 and £40 per transaction. The overall minimum deposit limit at CasinoLuck is favourable at just £10.
The pending time for withdrawals at CasinoLuck is between 48 and 72 hours, slightly higher than the UK online gambling market average. Additionally, CasinoLuck usually needs four to six business days to process Apple Pay, Visa Debit, and Trustly withdrawals.
However, CasinoLuck will complete any withdrawals you request using an e-wallet like PayPal, Skrill, or Neteller immediately after the pending time has expired. So, you can expect to receive your funds in 48 hours or so!
Bonuses
When you play CasinoLuck online and register for a new account, you can receive a 100% first deposit match and a generous helping of free spins. The minimum qualifying deposit here is £10.
The total value of your deposit and bonus funds will be subject to wagering requirements of 35x. So, if you deposit the minimum of £10 and receive an additional £10, you’ll have to play through £700 before completing a withdrawal. These requirements must be fulfilled in 21 days, equating to an average daily spend of £33.33.
Those wagering requirements are slightly above the average for UK casinos, while the time limits are reasonable compared to other sites. The low minimum deposit level should appeal to casual players. Slot enthusiasts will also be drawn to the free spins on an iconic online slot machine, each of which has a value of £0.10.
CasinoLuck applies the same wagering requirements of 35x to your free spins winnings. These terms are also quite competitive, especially given the many free spins added to your account.
Game Selection
In total, there are more than 3,300 games available at CasinoLuck. Unsurprisingly, slots account for most of the site’s games library, with over 3,000 titles incorporated into this vertical alone.
When browsing the CasinoLuck UK slots, you’ll find an impressive 125 Megaways games. One of the standout titles here is the Money Stacks Megaways by Pragmatic Play, which provides 117,649 ways to win and a maximum payout of up to 10,000x your stake.
Of the 40 jackpot slots available, Jackpot Hunter is the standout game. Also developed by Pragmatic Play, this boasts a return-to-player (RTP) rate above 96% and a maximum payout of 5,000x your stake. So, when wagering at the maximum bet level of £240 per spin, you can potentially bank a seven-figure payout. We just wish the site featured a dedicated “Jackpot” tab to find all these games.
The site also has a “New” games section, which is similarly dominated by slots and includes many recently released titles. When we reviewed the site, recent additions included Sugar Storm by Wizard Games, which adopts a Cluster Pays payline system and a unique 7×7 reel grid.
Table Games Availability
Outside the packed slots section, there are 30 table games available at CasinoLuck. This includes 17 roulette games, including Sapphire Roulette by Games Global. This popular iteration is based on the European version of the game, so it offers a generous RTP rate of 97.3%. You can stake between £1.00 and £70.00 per spin of the wheel, so this game appeals to casual players and high-rollers.
When it comes to blackjack, you’ll find 11 different iterations, including the popular Blackjack Multihand VIP title by iSoftBet. This unlocks an incredible RTP rate of 99.50% (which translates into a house edge of just 0.5%), while blackjacks pay out at 3:2 here.
Although the site would benefit from increasing its selection of table games and adding more options beyond blackjack and roulette, the available games are a lot of fun and feature high-quality graphics.
Does CasinoLuck have Live Casino Games?
We were genuinely impressed with CasinoLuck’s live casino vertical, which features almost 300 games. A dedicated tab on the left-hand side of the lobby allows you to access these games.
Most live games here have been provided by Evolution Gaming. Most live casino games cover blackjack and roulette. There are also 25 baccarat titles, including Speed Baccarat and Baccarat Squeeze by NetEnt and Evolution Gaming, respectively.
The latter game features up to 17 different camera angles for enhanced gameplay, while it also boasts an RTP rate of 98.94% on the banker’s bet. Overall, there’s a decent variety of baccarat iterations, while the total number of available live games compares favourably to the British online gaming average.
Game and Software Providers at CasinoLuck
Some of the most reputable and popular software providers are supported at CasinoLuck. These include established developers and lesser-known names like Foxium and Skywind Group. Here’s a full list of the brands that supply the site’s games library:
- Pragmatic Play
- Wizard Games
- Games Global
- NetEnt
- Evolution Gaming
- Betsoft
- Nyx Interactive
- Play’n GO
- IGT (WagerWorks)
- iSoftBet
- Quickspin
- Light & Wonder
- Big Time Gaming
- Foxium
- Merkur Gaming
- Blueprint Gaming
- Just For The Win
- Lightning Box
- 2 By 2 Gaming
- Reel Time Gaming
- High5Games
- NextGen Gaming
- Old Skool Studios
- Elk Studios
- Inspired
- Skywind Group
- Thunderkick
- Northern Lights Gaming
- Microgaming
- Spinomenal
Mobile App
The CasinoLuck brand operates a responsively designed website that has been optimised for mobile using HTML5 technology. This website adapts seamlessly to different device types, so you can enjoy a consistent experience whether using a laptop, PC, or smartphone.
So, while CasinoLuck hasn’t designed native app software for Android or iOS, you can access the site through a Chrome or Safari browser.
When you visit the site via a mobile browser, the homepage loads incredibly quickly. Navigation is straightforward in portrait mode, with the welcome offer and game tabs accessible above the fold.
You can access the site’s entire games library when playing on the move while using a sticky horizontal menu, which makes it easy to switch from one vertical to another. So, the lack of a CasinoLuck app isn’t as keenly felt as it otherwise may have been.
Promotions
Apart from the welcome bonus, CasinoLuck isn’t currently offering any other promotions to players. However, there’s some good news: the brand operates an advantageous loyalty scheme for existing players. This features seven different levels that benefit from immersive gamification elements, while personalised bonuses include exclusive cashback offers and access to prestige games. Here’s a summary of each level and its entry requirements.
- New Member – Entry level for all new members
- Bronze – 10 loyalty points
- Silver – 60 loyalty points
- Gold – 350 loyalty points
- Platinum – 1,000 loyalty points
- Premium – 2,500 loyalty points
- Prestige – Access awarded on an invitational basis only
You’ll need to wager £40 to collect a single bonus point. This means that you won’t reach 2,500 points and the Premium tier until you’ve wagered £100,000 on qualifying games, which will only benefit the highest rollers among you.
However, you can attain bronze and silver levels by wagering £400 and £2,400, respectively. This creates genuine incentives for casual players, who can benefit from up to 50 prestige games, birthday bonus offers, and quicker payouts.
Support
You can contact the customer support team at CasinoLuck via interactive live chat and email. The former is available seven days a week between 08:00 and 00:00 GMT, while agents are typically responsive and will answer your queries in less than 10 minutes.
If you click the “Support” tab on the left-hand side of the screen, you can also fill in a contact form. Just provide an email address and select a category before typing your message and hitting “Submit.” We asked a question about the site’s VIP program and received a written response in around six hours.
If you scroll to the bottom of the page, you’ll also find an FAQ resource. This is quite detailed and covers many topics, including privacy, withdrawals and bonuses. You can even learn about KYC protocols and the documentation requested for verification.
Review Summary
This veteran operator is one of the most reputable and accredited sites in the UK online casino market. Using decades of experience, CasinoLuck has built a platform with excellent game variety and a competitive welcome offer. The VIP program also features seven tiers and incentives for casual players and high-rollers.
However, the lack of promotions for existing players may deter frequent bettors from signing up. Additionally, the site may want to consider expanding its library of table games over time. Despite these concerns and the absence of a UK casino app, we’re happy to recommend CasinoLuck to a wide range of players. Follow the links on this page to sign up and claim a generous welcome bonus.