Overview
Dream Vegas Casino is relatively new on the scene of the online gambling world having been established in 2018 however the casino offers plenty of exciting games, big jackpots and interesting bonuses to help you dream big and give you the full Vegas experience. Dream Vegas is owned by Caddell Limited NV and operated by white Hat Gaming which are both based in Malta and manage a number of online casinos. The offer of a generous welcome bonus, extensive games catalogue and attractively designed site should be enough to tempt you, but read on for our full review and find out if you’ll be dreaming of Las Vegas whilst playing at Dream Vegas Casino.
Safety and Trustworthiness
The trustworthiness of a casino is one of the first things you should be looking into when deciding if it’s worth your time to sign up and play. It’s always important to ensure that the online casino is fully licenced, which in this case it is, Dream Vegas is licenced by both the United Kingdom Gambling Commission and the Malta Gaming Authority. On top of this Dream Vegas are independently audited by eCOGRA who are responsible for the testing and assurance of many online casinos in order to ensure that the services offered are completely fair and also to help prevent fraud and that pay outs are fast and accurate. eCOGRA produce reports on return to player percentages which are available on the website of Dream Vegas.
Despite all of the accreditations and licences, there have been some complaints online on various forums about the transparency of the bonus system, speed of pay-outs and pay-outs sometimes being withheld without a clear reason given.
Deposits & Withdrawals
Dream Vegas offer a range of payment and withdrawal methods to customers including most of the big names and you will typically have to wait at least 48 hours for a withdrawal to be processed, so long as ID verification has been provided. After that the time the withdrawal takes to reach you will depend on the type of transfer you chose, with Ewallets typically being the fastest method for withdrawal. There is unfortunately a withdrawal limit for non VIP players which at the moment is set at £5000 per week and in addition to this the minimum withdrawal you can make is £20.
Bonuses
Dream Vegas offer a fantastically generous welcome bonus for new members in the UK, giving you 120 bonus spins on any Net Entertainment slot game and up to a £2500 matched bonus. This bonus is split between three separate deposits and it is split in a way that offers great value to both casual customers and the more serious players.
Your first deposit will be matched 100% up to £300 and give you 150 bonus spins, your second deposit will be matched 40% up to £3000 and award 30 bonus spins and a third deposit will be matched 60% up to £1500 whilst giving you 40 bonus spins. The minimum deposit needed for any of these bonuses is £20. Of course terms and conditions do apply to the bonuses and they cannot be withdrawn until each bonus amount and deposit amount has been wagered 35 times. On top of this there are maximum bet amounts of £5 for each wager. This of course means that it can take quite some time to turn your bonus into real cash but the large value of the total bonus is still enough to tempt most players into trying their luck. As long as the wagering requirements have been met within 30 days, both the bonus funds and their winnings will remain on your account.
In addition to this welcome bonus Dream Vegas Casino offer an interesting game mode called “Car or Cash” whereby playing certain games will award your account with points which are then used to enter you into a prize draw, potentially winning the top prize of a brand new Range Rover which can be traded for cash if you prefer.
Game Selection
One of Dream Vegas Casino’s main selling points is their wide selection of fantastic games available meaning you’ll always have something new to play from over 40 top developers such as Net Entertainment, Microgaming, ELK studios, 2 by 2 Gaming and many more. The wide range of developers means there’s a lot of variety on offer for customers and you’ll find that there are many cutting edge newer games and also much loved classics available.
In total there are over 500 slot games available at Dream Vegas Casino, with such a huge number you might think that navigating through them would be difficult but the website is intuitive to use and features a search function so you can easily find your favourite game. There are some of the most popular games such as Starburst, Danger High Voltage, Rainbow Riches and Aloha Cluster Pays. Also included on the site are more than 20 different jackpot slots, should you want to try your hand at going for the bigger prizes. And of course it wouldn’t be much of a casino without also offering traditional table games such as black jack, poker and roulette, all of which and more are available to play at tables with different stake sizes so you can play with £0.01 or thousands.
Dream Vegas also offer a live casino experience in which you are able to choose from any table game and play with a real live dealer in high stakes games.
Mobile App
Dream Vegas Casino doesn’t have a mobile app available for download but the site is perfectly optimised for use on all devices including IPhones, tablets, Android devices and Windows phones. Because there is no specific app to download, you’ll find that the mobile site works exactly the same as on the desktop, with all games and offers fully available and navigation through the mobile site is just as simple to use as on the main site.
Promotions
In terms of promtions for current players Dream Vegas offer a series of progressive jackpots to players, giving a chance of winning massive cash prizes.
There’s also the Car or Cash prize draw, where 1 point is earned for every £20 which is deposited and wagered twice. Upon earning 500 points the customer is entered into the prize draw with an unlimited number of entries allowed. The prize draw is determined by chance but of course a higher number of entries gives you a higher chance of winning the prize, which you can choose to either keep the brand new car or exchange it for cash at a value of 75% of the car.
Dream Vegas also features a pretty exclusive tiered VIP experience with four different levels to reward high value customers more depending on their needs. The first level offered is the Silver Lounge which gives access to priority customer support 24/7, offers higher bonus rewards, tailor made cashback offers, access to private VIP events and tournaments and also 10,000 birthday loyalty points. The next level is the Gold Lounge which gives you the benefits of the previous level and includes your own personal account manager, bonus funds of up to £500, free tournament entry, faster withdrawals and twice as many birthday loyalty points. The Platinum Lounge again has the same rewards as previous levels but with free entry to “high roller” tournaments, a bonus of up to £1000, same day withdrawals and a lavish birthday gift. Finally there is the Salon Privé, which is so exclusive it is invite only and the details of the benefits available are only given to successful applicants.
Support
Although there is no telephone line, live chat is available for customer support on the Dream Vegas site 24/7 and answers to queries are fairly prompt. You can also email customer services with an issue or question and the response times are quick, usually around 20 minutes during working hours.
Review Summary
Dream Vegas does a pretty great job of offering the glitz and glamour of a Vegas casino on your desktop or portable device and we think that their welcome bonus coupled with the style and variety of games offered make this a great online casino for the average person to sign up to. Their VIP levels and access to real events and tournaments make it an online casino particularly suited for more serious gambling enthusiasts.
Perhaps what holds it back from being really spectacular is the relatively slow withdrawal times and withdrawal limits which may cause some frustration for users hoping to move their money in and out faster. We did also find it difficult to access return to player percentages of games on their site so would like to see more transparency in relation to this, particularly due to some players online having issues with the casino.