Overview
Established in 2018, Duelz Casino is a paradise for players looking to indulge in slots, table games and live dealer titles. Paying homage to the casino name, the gambling platform also offers you player duels that will see you snag treasure chests, magic spells, and even freebies along your online casino journey. Duelz Casino also took home the Marketing and Innovation prize at the 2018 EGR Awards, displaying just how promising this UK online casino is.
Dulez is owned and operated by SuprNation Limited, a company determined to deliver a superior online casino experience that strives itself on innovation, functionality, and mobile capability. But does Duelz Casino live up to this promise? Read our extensive review here at PlayRight to find out!
Safety and Trustworthiness
SuprNation have always excelled in offering the most enjoyable yet straightforward online casinos, with solid gambling brands Voodoo Dreams and NySpins already under its belt. The fact that SuprNation is not new to the online casino world further shows that its latest addition, Duelz Casino, offers players an entertaining yet secure gambling environment.
Duelz Casino boast licenses with the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC), two of the most respected gambling jurisdictions worldwide. The online casino’s dual-licensing proves that it complies with strict criteria set by the authority bodies, therefore resulting in maximum player safety.
In terms of security, Duelz online casino is a fortress equipped with SSL and end-to-end encryption technology. Hence you can rest assured all your personal information and financial data is protected from potentially harmful third parties, and any deposits and withdrawals made with the casino are secure.
Deposits & Withdrawals
Duelz Casino offers players a good number of popular payment platforms for both deposits and withdrawals. Debit cards (Visa and Mastercard), e-wallets (PayPal, Skrill, Neteller, etc.), prepaid cards (PaySafeCard), and more are eligible for depositing and cashing out with withdrawal limits varying from £250 up to £100,000.
It is important to note that Mastercard and Visa deposits come with a 2.5% transaction fee, but no fees are incurred for your withdrawals. Also, all payments are instant, excluding Mastercard and Visa that may take up to 2-4 working days.
Bonuses
Duelz Casino welcomes all new players with open arms and a generous deposit match bonus. Specifically, new depositing users can claim a 100% bonus up to £100 plus an additional 100 free spins on Play’n’Go’s popular slot Book of Dead.
As is to be expected with any online casino welcome bonus, Duelz’s deposit match offer is accompanied by various restrictions and terms and conditions as listed below:
- 30x wagering requirements.
- Minimum deposit of £20.
- The maximum amount redeemable from this welcome bonus is £500.
The 100 free spins also come with their own set of restrictions which are clearly listed in the small print, which are:
- Twenty free spins per day for five days in a row.
- The maximum amount redeemable from the available free spins is £100.
- The winnings from free spins are credited as bonus money with a wagering requirement of 45x.
- Free spins expire after three days.
The Duelz Casino welcome offer is available on nearly every game listed on the site, including most slots, classic casino table games and live dealer titles, with just a few exceptions as clearly stated in the terms and conditions. While there are several terms and conditions to contend with which may limit your potential profit, the ideal blend of bonus funds and free spins is perhaps the most generous an online casino can provide new players.
Overall, this casino bonus is relatively average when compared to offers from other gambling platforms. While the small print puts a slight damper on the offer, the size and structure make it perfect for novice and experienced casino players.
Game Selection
Dulez Casino has only dominated the British online gaming scene for a limited time compared to more established brands, yet this hasn’t stopped the online casino from teaming up with some of the industry’s leading games providers. Dulez prides itself in offering over 1,000 games, including more than 600 online slots from leading developers, including Play’n’Go, NetEnt, Pragmatic Play, Microgaming, Yggdrasil, and more.
Overall, we found the games lobby to be very organised and easy to navigate. You are greeted by handy sections that filter titles into “New Games”, “Slots”, “Jackpot Games”, “Live Casino”, and more. Speaking of progressive jackpot titles, Duelz Casino provides more than 30 games, including the ever-popular Mega Moolah and its variations from Microgaming, as well as other titles such as Ozwin’s Jackpots from Yggdrasil and Mega Joker from NetEnt.
New titles are released regularly at Duelz Casino, with all new content available to play within the “New Games” section. Another handy section worth discovering is “Most Popular Games”, which can give you a glimpse of what fellow Duelz users are playing. Also, while the selection of table games is limited, multiple variations of blackjack and roulette are available for fans of classic casino games.
Regarding the live dealer games, the selection is brought to you by industry leaders Pragmatic Play and Evolution Gaming with tables including poker, baccarat, roulette, blackjack, and many more. If you crave the exhilaration of live dealer games or just want the authentic atmosphere of a land-based casino, then the live dealer section at Duelz Casino will do the trick.
Mobile App
The Dulez Casino team offer an immersive gaming experience for mobile casino players. Through HTML5 technology, the site and variety of slots and casino games featured are optimised and responsive for use on mobile browsers. The Duelz mobile site is available on iPhone, Android, and even Windows Phone devices, allowing for gambling on the go.
While there is no Duelz UK Casino app available at this time, the tried and tested mobile-responsive site works on smartphones and tablets alike, allowing for a seamless transition from gambling on your desktop to placing wagers on your mobile device.
Promotions
Apart from the lucrative welcome bonus Duelz Casino offers to all new players; existing users can benefit from alternative promotions specifically designed to complement their Duelz Casino journey. Ongoing promos include:
- Cashback Offer – Kick off your weekend with a bang with this weekly cashback offer. You are granted a generous 10% on your previous week’s wagers (from Friday at 00:00 to Thursday at 23:59 CET). The great news is that, unlike the welcome offer, this cashback promotion does not come with any wagering requirements.
- Tournaments and Prize Drops – Occasionally, Duelz Casino offers unique tournaments that will see you compete with other players to get a chunk of a grand prize pot. You will need to play from the selected game(s) that Duelz has chosen. Yet, as you climb up the tournament ladder, you get closer to landing daily and weekly pots. Duel with other players, and Duelz will award you will treasure chests, spells to cast during future game tournaments, trophies with your progression, and much more.
Support
Support at Duelz casino is available on a 24/7 basis via live chat, with limited waiting times and friendly yet professional advice accessible for all. Alternatively, if you wish to contact the support team via email, simply contact Duelz via email, and the team guarantees to get back to you within 24 hours. However, when we tested the email support, we found it to take much less time.
Keep in mind that you would need to be logged into your player account to speak to the Duelz customer support team via live chat.
Review Summary
Duelz Casino offers a memorable online casino experience, starting with a fantastic welcome offer and with a weekly wager free cashback offer that will see you return for more. The casino is licensed by reputable regulatory bodies and is available in 8 languages. We enjoy the notion of game tournaments as a good level of competition that has always enticed the British online gaming scene.
Albeit the lack of a loyalty scheme available, winning duels against other Duelz UK players will see you climb up the casino’s social ladder, hence snatching bigger duels arenas and treasure chests in the process.
New Customers Only. 18+.Wagering requirements and T&C’s Apply