HeySpin Casino Review:

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Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

From the operator of popular casinos such as ZetBet and Kaiser Slots comes HeySpin Casino, a slots-focused site with a lot to offer. Launched in 2020, HeySpin is a relative newcomer to the online gambling scene. However, its parent company Aspire Global has almost two decades of iGaming experience and currently operates over 20 online casino sites.

Aspire Global has been on the up and up recently, winning licenses to operate in Ontario, Denmark and the Netherlands. It received nominations for three categories at the SBC Awards 2022, including “Employer of the Year” and “Platform Provider of the Year”. Our HeySpin Casino UK review will examine every aspect of the casino to see if it lives up to its operator’s notable reputation.

Software providers
  • Software Providers

Safety and Trustworthiness

HeySpin is dual-licensed by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA), two of the world’s leading regulatory bodies. To hold even one of these licenses, HeySpin must adhere to strict player safety and data protection protocols, including firewalls and encryption technology to prevent third-party interception.

It also provides a lengthy responsible gaming page with tools to promote healthier gambling habits, including a self-assessment tool, deposit limits, “cooling off” periods, reality checks and voluntary self-exclusion. Players can find links to addiction support services like Gamblers Anonymous and the Gambling Therapy Helpline on the same page.

Similarly, the casino only offers the most secure payment options from reputable banks and vendors. Aspire Global was publicly traded on Nasdaq Stockholm from July 2017 until June 2022, when it was delisted and acquired in full by NeoGames.

The site generally has good feedback across player review forums. Several reviews quote high success rates and praise the user-friendly interface. The most common complaint is with the withdrawal process, with some users claiming it took longer than expected to receive their money. Players can shorten their pending withdrawal time by verifying their account ahead of time.

Deposits & Withdrawals

When it comes to payments, HeySpin Casino covers all bases. The online casino accepts Visa and Mastercard debit cards and popular e-wallets like Skrill, Neteller, and ecoPayz. You can use any payment method for both deposits and withdrawals, which not many UK casinos offer. There is a £20 minimum deposit and withdrawal amount, and each withdrawal request takes between 1-6 days to complete after processing.

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Withdrawals
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Bonuses

Many bettors choose a casino based on its welcome package. Here at Playright, we know how vital this bonus is for kickstarting your gameplay, so we organised a welcome offer exclusively for our readers. Click on any link in this review to access this bonus on the HeySpin site.

The exclusive welcome bonus consists of a deposit match bonus of up to £25 and 25 additional free spins to wager on NetEnt’s Starburst. You’ll need to register a new account and deposit a minimum of £20 to claim this bonus for yourself. Alongside your deposit and bonus amount, you’ll need to wager any free spins winnings 35x before withdrawing them.

Free spins have a max bet of £4 (or £0.50 per line), though deposits made using Skrill or Neteller are limited to £2.50 per spin. Table games like roulette, blackjack and poker do not contribute to the wagering requirements. Some slot machines only count for 50%, so be sure to read the T&Cs before you set the reels spinning.

All in all, the welcome bonus is a great option for more casual bettors. High-rolling players and table game enthusiasts may find this offer somewhat restricting with its limited game options and low maximum bonus. However, bettors on a budget can enjoy a nice bankroll boost alongside free spins on a fan-favourite game.

Game Selection

More than 50 developers contribute to HeySpin’s 1,700-strong games library. The casino boasts slots and table games from world-class developers like NetEnt, Play’n GO, Red Tiger and Games Global, alongside niche games from indie providers such as Gaming1, Electric Elephant and Betixon.

HeySpin Casino boasts a portfolio of over 1,500 slots. The collection features games from Pariplay; an Aspire Global-owned content and aggregator provider. Pariplay’s in-house developer Wizard Games released the game Rumble Rhino in 2019 and pledged to donate 10% of its profits to a rhino conservation charity. You can find Rumble Rhino and multiple other Pariplay games at HeySpin Casino UK.

Many casinos have a “New” page, though they may not update them regularly. HeySpin Casino features games that are just days old. Some recent releases include Pragmatic Play’s Crown of Fire and Book of Golden Sands, Play’n GO’s Gates of Troy and Mount M, and StakeLogic’s Zicke Zacke. The site updates its portfolio constantly, adding new games as and when they are released.

Other categories that divide up the games lobby include “Featured Games”, “Top Rated”, “Slots”, “Jackpots”, and “Table Games”. The site does offer progressive jackpots like Imperial Riches and Mercy of the Gods, though there is no filter to find them or see exactly how many there are. Similarly, there is no filter to narrow down the “Table Games” page. However, with less than 60 video blackjack, roulette, baccarat and poker games available, they don’t take long to browse through.

You’ll find the live casino on an entirely separate page. The live dealer lobby is organised a little better than the regular casino, with the option to filter by game type. There are just under 150 live dealer games from Evolution Gaming, Authentic Gaming and Ezugi, which offer a good mix of high-limit games and low-stakes tables. Alongside multiple blackjack, roulette and baccarat variations, you can find poker games like Casino Hold’em and game shows like Dream Catcher.

Slots

1559

Progressive Slots

0

Roulette

20

Blackjack

24

Baccarat

4

Craps

0

Casino Hold ‘Em

1

Video Poker

0

Live Dealer

139

Arcade Games

0

Mobile App

Whether you use an iOS, Android or Windows device, you can gamble on the go from anywhere and at any time. There is currently no HeySpin Casino app available to download. However, the site is built on HTML5 technology, meaning it is responsive and will adapt to any screen size. The site performs just as well on a mobile phone or tablet, and you can access the same bonuses and promotions.

There is almost no difference in the game library on the mobile site. With over 1,400 video slots and 100+ live dealer games to choose from, there is plenty of variety to add some excitement to your daily commute. Some stand-out mobile games include 24/7 Roulette, Wild Wood Buffalo and Three Card Poker.

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Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

HeySpin Casino offers two exclusive reward programmes: a monthly cashback scheme and an “exclusive club”. The latter is a seven-rung ladder that provides bigger and better rewards with every step, from tournament entry and a birthday bonus at “Bronze” level to express cashouts, personalised offers and an account manager as a “Prestige” member.

Every player automatically enters the “New Member” level when they make their first deposit. To reach the next stage, you need 10 points. Every £40 wagered equals 1 point, so you must wager £400 to get to the “Bronze” stage.

The monthly cashback scheme is an addition to the VIP club. It rewards players in the top three levels (“Platinum”, “Premium”, and “Prestige”) with a certain percentage of their lost wagers back every month. The higher your level, the more cash you’ll win back. The entry requirement for “Platinum” is 1,000 points, so you’ll need to wager £40,000 at the casino to start receiving cash back.

Aside from its welcome bonus and loyalty schemes, the only other promotion the casino offers is Pragmatic Play’s “Drops & Wins” tournament. This promotion is widely available at most UK casinos. It’s clear that HeySpin’s promotions are geared more towards high rollers, but while this is great for big-budgeted bettors, it does little to reward its casual players.

Support

You can contact the HeySpin support team via live chat or contact form between 8am – 1am CET. To talk to a live agent, you’ll need to visit the FAQs page and select the “Live Chat” option. Fortunately, the casino has an extensive FAQs page for when you have a query outside the operating hours.

Support

You can contact the HeySpin support team via live chat or contact form between 8am – 1am CET. To talk to a live agent, you’ll need to visit the FAQs page and select the “Live Chat” option. Fortunately, the casino has an extensive FAQs page for when you have a query outside the operating hours.

Review Summary

Overall, HeySpin Casino is an excellent option for UK bettors. A wide array of slots and table games with bets ranging from £0.01 to £5,000 cater to casual players and high rollers alike. The monthly cashback scheme and “exclusive club” allow big spenders to reap additional rewards with every spin of the slot machine or roulette wheel. Meanwhile, players with a more limited bankroll can claim an exclusive budget-friendly welcome bonus by following any link in this HeySpin review.

Of course, there are plenty of areas where the site could improve. A few mid-week reload bonuses or free spins offers would round out the promotions page, while 24/7 support would allow it to compete with the top UK online casinos. However, the positives far outweigh the negatives, which is why we gave the casino a worthy 7/10 score.

This review is based on the writer's personal opinion.
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