MERKUR CASINO Review:

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Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

While the smiling sun of the renowned Gauselmann Group may be more prominent across Germany, the operator’s promising new site MERKUR CASINO will leave all UK punters with a massive smile on their faces. Opening its virtual doors in 2021, MERKUR CASINO is a part of its German parent company’s expansion into the UK. The Gauselmann Group is an award-winning slot manufacturing and arcade operating company with over 60 years of experience in the industry.

Overview

Similarly, the esteemed Eyas Gaming Limited, a company formed by three industry veterans, manages its online casino site. There is a lot of experience behind MERKUR CASINO, and that industry know-how is one of the key ways this online casino hopes to win over new punters. You may also already be familiar with the Merkur brand, as the casino has over 180 land-based venues throughout the UK. But just how does the online casino stack up? Keep reading our in-depth review to find out!

Soft providers
  • Software Providers

Safety and Trustworthiness

UK bettors should look no further than MERKUR CASINO’s parent company regarding its trustworthiness. The Gauselmann Group has been trusted to deliver quality gambling services for over 60 years, which is an incredible achievement. The operator has helped build the ‘German quality’ reputation known globally and is trusted by many.

As with all reliable online casinos in the UK, MERKUR CASINO has a valid license from the UK Gambling Commission (UKGC). Holding regulation from one of the most trusted gambling jurisdictions worldwide is a sure indicator of MERKUR CASINO’s reputability. Any online casino that holds this license has to go through strict scrutiny regarding its overall security and player safety protocols.

Furthermore, all your personal and financial data is protected using the most up-to-date SSL encryption technology, along with all payment transactions carried out on the site. Ultimately, the safety and security of MERKUR CASINO should keep you as happy as its mascot.

Deposits & Withdrawals

If you’ve been won over by the smiling sun and wish to make your first deposit at the site, you can do so using a wide selection of payment methods. Popular debit card options are available, including Visa and Mastercard. Yet, if you prefer the speed of e-wallets, you will be delighted with the opportunity to use Trustly for all your transactions.

You can also fund your casino account using Pay By Mobile, in which your deposit will be added to your monthly mobile phone bill. This is an efficient way to add funds, especially if you enjoy gambling from your mobile device.

MERKUR CASINO uses a closed-loop system, so whatever method you choose to deposit will be the option you must use to withdraw. That’s why the online casino only permits the most trusted payment methods. Furthermore, you won’t incur any additional when depositing or withdrawing from the site.

Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

MERKUR CASINO is ready to roll out the red carpet for anyone signing up with its exclusive welcome offer. Simply by registering and making your first qualifying deposit, you can claim a generous match bonus offer of 100% up to £300. That means if you deposit £300, you get £300 of bonus funds. That’s £600 to use on MERKUR CASINO’s exciting casino games!

However, you can only redeem this unique offer on specific games as specified by the online casino. Only MERKUR CASINO’s collection of live dealer titles qualify for this offer. While this welcome package may not suit avid slot fans, you can still wager your bonus funds on some of the most thrilling live dealer casino games, such as Infinite Blackjack, Immersive Roulette, and more.

Bonus funds are always a welcome addition to any gambler’s wallet, and MERKUR CASINO gives you the chance to fully experience its range of top-quality live dealer games with its generous bonus offer.

The unique terms don’t end there. The wagering requirements for this offer, the number of times you have to stake before you can withdraw, are 40x. While this is relatively standard for the industry, with MERKUR CASINO, this applies to the deposit amount and the bonus. If that seems steep, it’s essential to consider that live dealer games contribute 100% towards the wagering requirements. With this in mind, the offer appears pretty reasonable compared to welcome packages at other sites.

Game Selection

We’ve all heard of the quality of German products, whether it’s cars, beer, or anything else. Thankfully, quality is also the entire focus of MERKUR CASINO’s game library. There are no feeble entries here, as every game has been carefully selected to deliver a rich and exciting experience.

Online slots are not where this site is focused, making perfect sense when you think that MERKUR CASINO’s sister site, Merkur Slots, was developed by Eyas Gaming as a stand-alone site. However, that doesn’t mean you won’t be able to have fun spinning reels here. Considering the live dealer focus of MERKUR CASINO, we were relatively impressed with the number of slot games on offer.

You can find heaps of fan-favourite titles, including Eye of Chorus, Starburst and Ted. But that’s not all. MERKUR CASINO also boasts a great selection of exciting progressive jackpot slots, like King Kong Cash. There are also exclusive games and features that you can find in the slots list. Look for that smiling sun above the slot title, and you will get a unique MERKUR CASINO experience. Not bad for a live dealer casino, eh?

Now let’s get on to those live dealer games, where MERKUR CASINO shines with its selection of Evolution Gaming titles. This developer is considered an industry leader in live dealer casino gaming, meaning you can expect inviting gameplay, high production quality, professional dealers, and excellent HD streams.

Whether you decide to play blackjack, roulette, baccarat, or poker, you’ll find multiple exciting variations available for you to try. Every one of these games has an engaging live chat where you can enjoy the company of other players and your dealer. There are also a few single-player video table games for those who prefer to play more privately.

In short, there is truly something for every type of player at MERKUR CASINO. You’ll be surprised how much variation and fun MERKUR CASINO packs into its live dealer section.

Slots

31

Progressive Slots

11

Roulette

2

Blackjack

2

Baccarat

3

Craps

1

Casino Hold ‘Em

0

Video Poker

0

Live Dealer

34

Arcade Games

0

Mobile App

If you wish to play your favourite slots and casino games on the move, MERKUR CASINO has got the perfect solution for you. While the site does not offer a dedicated mobile casino app, you can still access the online casino from your mobile browser. Whether you have an iOS, Android, or Windows Phone device, MERKUR CASINO’s optimised and responsive mobile browser site is excellent for UK gamblers on the go.

This site uses HTML5 technology to deliver a tailored mobile casino experience equal to its desktop counterpart. That means you can access pretty much all the same casino games and account options while on the move. As long as you have access to a network, you can play your favourite live dealer games in HD from the palm of your hand.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Existing customers at MERKUR CASINO aren’t left in the shade by the online gambling site. Merkur’s shining sun often bestows exciting perks and promotions that make regular customers feel like they’re signing up for the first time again. These bonuses are always running, so make sure to keep checking back to stay up-to-date with all the greatest and latest offers from Merkur. Ultimately, you’ll always find something new to enjoy.

What bonus will be available when you log in is a mystery, as they change all the time. That’s part of the fun, and MERKUR CASINO likes to keep things fresh and exciting! The site often offers reload bonuses on table games, risk-free betting, and more exclusive offers. To get involved, head to the promotions tab on the left-hand side of the screen. Here, you’ll be able to find any running promotions and the terms and conditions of these offers.

While MERKUR CASINO does not offer an exclusive VIP program for its customers, the site instead focuses on making every punter feel special through its generous bonuses and promotions.

Support

If you encounter a problem during your time at MERKUR CASINO, the site aims to assist as swiftly as possible. The link to the “Help Centre” on MERKUR CASINO is always on the left-hand side of the screen. Clicking on this link will bring you to an extensive FAQ page sorted into helpful sections. Navigation is made even easier by a handy search function. Ultimately, you’ll find answers to any problem in this section.

If you need to contact a staff member, you can do so via email or instant live chat. We highly recommend the live chat, which will always be available in the bottom right of your screen. After filling in some basic information, the friendly Merkur team will be in touch within minutes. You don’t even need an account, and you’ll still get the same diligent and professional service from MERKUR CASINO’s support staff.

Support

If you encounter a problem during your time at MERKUR CASINO, the site aims to assist as swiftly as possible. The link to the “Help Centre” on MERKUR CASINO is always on the left-hand side of the screen. Clicking on this link will bring you to an extensive FAQ page sorted into helpful sections. Navigation is made even easier by a handy search function. Ultimately, you’ll find answers to any problem in this section.

If you need to contact a staff member, you can do so via email or instant live chat. We highly recommend the live chat, which will always be available in the bottom right of your screen. After filling in some basic information, the friendly Merkur team will be in touch within minutes. You don’t even need an account, and you’ll still get the same diligent and professional service from MERKUR CASINO’s support staff.

Review Summary

The sun is rising on a new day for the Gauselmann Group with its expansion into the UK. MERKUR CASINO is right at the forefront of this, and it is bound to leave an excellent first impression on those who try it. The site is aimed at those who enjoy live dealer games, and it delivers an incredible array of options for those that want to play.

Simplicity is one of the successes of this online casino. The site layout puts you straight into its games list when you first visit. All the games are easy to find, as is its customer support options. MERKUR CASINO’s welcome bonus is also straightforward to understand and gives you generous rewards.

We found MERKUR CASINO’s game selection to be limited compared to other online casinos. However, this is a very new online gambling platform and is backed by the experience of the prestigious Eyas Gaming Limited. Expect this online casino to take enormous strides every time you visit.

If you want to sign up and enjoy this German Quality online casino yourself, click any link in this review. Redeem your welcome bonus and start enjoying live dealer games with MERKUR CASINO today!

This review is based on the writer's personal opinion.
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