Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

Opening its virtual doors in 2021, SlotStars UK is owned by SkillOnNet Limited, a prominent gambling operator known for running other leading casino sites like Knightslots, Winlandia, and PlayOJO. However, SlotStars stands out from the crowd thanks to its jam-packed games library, featuring over 8,500 games in total and more than 7,600 slots, in addition to its dedicated mobile app. To find out where else the UK online casino shines, and where it can improve, keep reading this SlotStars Casino review.

Software providers
  • Software Providers

Safety and Trustworthiness

When you play at SlotStars online, you will be at a licensed and safe brand for UK players. It operated under the regulations of the UK Gambling Commission (UKGC number 39326) under the general SkillOnNet licence. The operator also holds a licence from the Malta Gaming Authority (MGA), which means it’s held to strict player safety, fair gaming, data protection, and responsible gambling standards.

If you’re unfamiliar with SkillOnNet, it has a good record of reputable online casinos in the UK and beyond. Having multiple licenses is always a good sign that a UK online casino matches the rules of strict regulators.

The games at SlotStars are fair, but the casino does not name which testing lab it uses. That’s not uncommon, but it is always best when operators are transparent. But the platform is under UKGC rules that state the casino’s RNG and games must be open to independent testing for fairness.

There is full account verification for all players, which means you’ll need to provide proof of ID and address to access features like withdrawals. In terms of player protection, SlotStars uses full SSL encryption across its site to ensure data is locked from third-party access without permission.

User feedback for SlotStars is solid. On Trustpilot, the casino has a modest rating of 3.8/5, with players pointing to issues with bonus confusion, but it is a nice positive that SlotStars responds to these low ratings and often explains the problem.

Deposits & Withdrawals

The banking methods at SlotStars Casino cover a nice range of payment types, such as debit cards, e-wallets, and fast banking. This means deposits using Visa, Mastercard, PayPal, Paysafecard, Apple Pay, standard bank transfer, and Trustly. So, you’re getting the most popular payment services in the UK, but there are omissions such as Pay by Mobile and other e-wallets like Skrill and Neteller.

The minimum deposit amount is £10, and withdrawals require a minimum of £20 per transaction. If you are cashing out your winnings, SlotStars says it processes transactions within 72 hours. There is a limit of up to £5,000 for a single transaction and £10,000 in a one-month period.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

The welcome bonus at SlotStars Casino is easy to claim and has accessible terms that are in line with new UKGC regulations that all British online casino operators must follow. Registering with SlotStars UK nets you a batch of free spins with a 10x wagering requirement. Typical terms at the casino include freebies limited to £0.10 per spin and 30 days to complete wagering to cash out winnings.

You’ll need to make a qualifying deposit to claim this welcome bonus, but our SlotStars review team feels that it ticks boxes for slots players, and its fair terms make it a good way to test the site without committing too much budget. But if you prefer deposit match offers that allow you to sample more games, this welcome bonus may not be for you.

Game Selection

If you’re focusing on pure game numbers, SlotStars lives up to its name with one of the best collections in Britain. Online gaming fans get a choice of over 8,500 total games from over two dozen software providers.

You’ll find options ranging across slots, live dealer titles, table games, game shows, instant wins, bingo and more. SlotStars works with major software providers like Pragmatic Play, NetEnt, Playtech, and Evolution. But there is also a smart collection of games from smaller brands and niche studios, so there really is something for everyone.

You can find games with high volatility that you’ll need to take more risk on for potentially bigger rewards. If you prefer a steadier approach, SlotStars is home to a good selection of low volatility and high RTP games.

With such a big catalogue of games, there is always a risk that the lobby becomes a cluttered mess. SlotStars avoids the problem with a neat UI that makes it easy to find titles. Different game categories are one click away, and in each category, there are subsections showing different variants, themes, or mechanics. You can even filter titles by software developer, game type, and more.

Slots are the main category with over 7,600 games, including classics, modern video slots, blockbusters, progressive jackpot games, and unique systems like cascading reels and Megaways. In the live dealer section, almost 500 tables await offering blackjack and roulette variants, baccarat formats, and plenty of fun game shows. In total, SlotsStars features over 100 roulette titles, almost 300 blackjack games, over 740 jackpots, and around 180 arcade games, meaning that there’s truly something for everyone.

Slots

7639

Progressive Slots

742

Roulette

113

Blackjack

299

Baccarat

72

Craps

1

Casino Hold ‘Em

10

Video Poker

12

Live Dealer

484

Arcade Games

180

Mobile App

The good news for players who take their iGaming on the move is that there is a full SlotStars app that is available for Android. While the website claims there is also an app available on the Apple App Store, we couldn’t find one during our SlotsStars Casino review, so iOS users will have to stick with the mobile browser site for now. Since the site is built on HTML5 technology, it’s responsive and optimised for the screens of smartphones and tablets.

Moving back to the Android app, it offers the full online casino experience and allows you to play games, claim bonuses, deposit/withdraw, and contact customer support. It does seem to provide almost the full portfolio of 8,500+ games, too. Overall, the performance is consistent, and the design matches the mobile website. The menu system is clear on mobile with one-tap navigation and big game thumbnails.

SlotStars also supports notifications, so you can set the app to send you alerts about promos, payments, and other account matters. While there is a dedicated UK casino app for SlotStars, it does not offer any exclusive bonuses to mobile players.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Ongoing promos at SlotStars are solid but unspectacular. You won’t get a consistent stream of offers and benefits, but you can pick up occasional rewards. Most offers take the form of tournaments and daily picks, but there are also free spins opportunities and special promos linked to specific games.

Terms and conditions vary from bonus to bonus, but in our experience, SlotStars always has transparent and fair T&Cs. The minimum deposit is usually £10, and the wagering is consistent, such as 10x for free spins. We also like that the casino gives players a good amount of time to reach the wagering requirements.

Support

We’ll put customer support at SlotStars UK in the “decent” category, but it does not match up to elite online casinos. The biggest problem is that the live chat is not available 24/7, with access times between 6 am and midnight. While that covers all the peak hours, it is always nice to have support open around the clock.

And the live chat is only available if you log in to your account. But at least the connection times are good, with most chats starting within 3-5 minutes. The customer support team is friendly and gives clear information about your account.

Email is another contact options and you can send requests and questions to support@slotstars.com. The casino says it takes up to 24 hours to reply, but you should get a reply in your inbox within several hours in most cases. If you’re queries is more general, the FAQ section is available. It is not an in-depth help centre, but it does provide base-level information on payments, bonuses, game fairness, privacy, and general T&Cs.

Support

We’ll put customer support at SlotStars UK in the “decent” category, but it does not match up to elite online casinos. The biggest problem is that the live chat is not available 24/7, with access times between 6 am and midnight. While that covers all the peak hours, it is always nice to have support open around the clock.

And the live chat is only available if you log in to your account. But at least the connection times are good, with most chats starting within 3-5 minutes. The customer support team is friendly and gives clear information about your account.

Email is another contact options and you can send requests and questions to support@slotstars.com. The casino says it takes up to 24 hours to reply, but you should get a reply in your inbox within several hours in most cases. If you’re queries is more general, the FAQ section is available. It is not an in-depth help centre, but it does provide base-level information on payments, bonuses, game fairness, privacy, and general T&Cs.

Review Summary

SlotStars UK is a classic mid-tier online casino experience that does most things to a decent standard. You’ll get decent bonuses, a good selection of payment options, accessible customer support, and even a mobile app for Android devices. Where SlotStars does move into excellent is with its impressive game selection. With 8,500+ titles, you’ll be sure to find games you love whatever your style or budget. And the welcome bonus fits nearly into new UKGC rules while still providing players with loads of free spins to start playing.

While we felt the site can make improvements in its ongoing promotions, offer 24/7 support, and introduce a dedicated iOS app, the casino stands out with its impressive selection of games from diverse software providers, which is why we’ve awarded SlotStars an overall score of 7.5/10.

This review is based on the writer's personal opinion.
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