Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

One of the most popular newspapers in the UK has now ventured into the world of online casinos.  The Sun Vegas Casino aims to bring in customers with the strength of its instantly recognisable name and keep them by offering great promotions and a huge selection of games. Although it uses the Sun brand name, the casino is operated by VF2011 Limited which is based out on the Channel Islands and uses software from Playtech. Established in 2019, the site offers a lot to casual and serious players alike. Read on for our full review of the Sun Vegas casino to find out if you should sign up.

Software providers
  • Software Providers

Safety and Trustworthiness

As always, the safety and honesty of an online casino should be the first thing you look into when deciding whether to sign up. It’s important to make sure that the casino is licenced which in this case it is. The Sun Vegas Casino has licences from both the Gambling Commission of Great Britain and the Alderney Gambling Control Commission. The licences show that the site has to adhere to strict guidelines to protect customer’s funds and ensure that games are fair and payouts happen regularly.

The site also has the accreditation of the Independent Betting Adjudication Service (IBAS) which is an independent company providing informed and impartial judgement on disputes between casinos and their customers. This means that if you do have an issue with the Sun Vegas casino for any reason, you can expect it to be resolved fairly.

Although the casino mentions that its games are tested by an independent third party there are no details of their return to player rates on the site.

There’s also no mention of what level of encryption the site uses to protect your data. Encryption is needed to stop cybercriminals from accessing your payment and personal details and should always be used by online casinos.

Deposits & Withdrawals

The Sun Vegas casino offers customers the chance to use a variety of different payment methods for deposits and withdrawals. Neteller is noticeably missing as an option, however.

As listed on their site, withdrawals are processed as fast as possible but may take up to 7 days depending on the method you use.

There is a minimum amount of £5 for both deposits and withdrawals whilst the maximum withdrawal amount is £50,000 or £5,500 for PayPal.

Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

The Sun Vegas Casino offer a pretty generous welcome bonus which is available for all new customers. As a new customer, you’ll be entitled to receive a 100% bonus on your first deposit up to £300. All you have to do is deposit at least £10 using MasterCard, Visa or PayPal and then collect your free bonus.

The bonus does come with terms but they’re reasonable and easy to follow. As with any bonus, you can’t cash it out straight away. You’ll need to wager the full amount of both your deposit and bonus at least 50 times before being able to cash out your bonus and any winnings from it. Unfortunately, only slot games count towards the wagering requirements with most contributing 100% but a few select games only counting 10% towards the wagering requirements.

You’ll have 30 days in total to wager your deposit and bonus amount before the bonus expires. Bear in mind that you can withdraw money during this time, you just won’t be able to withdraw the bonus amount.

Overall it’s a generous welcome bonus that will entice plenty of new customers, we also think the terms of the bonus are pretty clear and easy to understand compared to some other online casinos. It’s a great bonus whether you’re a casual player or take your casino games a bit more seriously. The only disappointing thing is that the wagering requirements are only met on the slot games.

Game Selection

The Sun Vegas casino offers a great selection of games so no matter what you’re into you’ll be able to find something to keep you occupied. There’s a range of slots, jackpots, table games and live casino available with other 200 total games.

All of the games on the site are provided by software company Playtech so there are some popular games missing from other software developers. There’s still a great number of games though, with plenty of fun slots and big winning jackpot slots. New games are also added regularly so you can be sure you’ll have something new to play.

To go with the slots there’s also every kind of table game imaginable with poker, blackjack and roulette all having plenty of different game types. As with other online casinos you can also choose to play live versions of the game where you’ll play at a table with a live dealer. There are live versions of Blackjack and Roulette available.

Despite the variety offered, navigating through the site is still fairly easy, with different game types organised into their own separate pages. Popular games are also featured on the front page so you can easily find the best games and there’s a search function to find exactly what you’re looking for.

Slots

0

Progressive Slots

0

Roulette

0

Blackjack

0

Baccarat

0

Craps

0

Casino Hold ‘Em

0

Video Poker

0

Live Dealer

0

Arcade Games

0

Mobile App

Despite there not being a mobile app for you to download you don’t need to worry, the Sun Vegas casino is still available on handheld devices. The mobile site works perfectly well no matter whether you’re using a tablet, iPhone, Android or Windows device.

All of the games on the main site are also available on your mobile, and the site is easy to find your way around on.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Aside from the welcome bonus available for new customers, the Sun Vegas Casino also offers promotions to existing customers. The current promotion gives customers free spins every day of the weekend on the AP Mcoy Sporting Legends game. All you have to do is deposit and stake at least £10 to receive 5 free spins. For each day you deposit £10 you’ll receive a further 5 spins for free, giving you a potential total of 15 free spins over the weekend.

In addition to this kind of promotion the casino puts on for customers, you also participate in the loyalty program each time you place a bet on any game. Each time any customer makes a £10 bet they receive 1 loyalty point. These points can be turned into cash by going into your account and choosing the “convert to money” option.

There’s also a VIP system available for customers although there isn’t much information written about it on the website leading us to believe it’s invite only. Once you’re a VIP member, one of the perks you’ll receive is that bets you make convert into more loyalty points. A higher VIP level will mean you’re earning loyalty points at a much faster rate.

Support

If you have issues with the site, you can contact customer services on either the phone number or email address. Unfortunately, there’s no 24/7 live chat support which we feel is a bit of a disappointment considering most online casinos now offer this feature.

Support

If you have issues with the site, you can contact customer services on either the phone number or email address. Unfortunately, there’s no 24/7 live chat support which we feel is a bit of a disappointment considering most online casinos now offer this feature.

Review Summary

The Sun Vegas casino offers a good selection of games and whilst they’re missing some of the more popular slot titles they still have enough variety to keep everyone happy, plus there’s a great range of table and live games to play. The good game variety and decent welcome bonus make this a great casino for beginners and serious players alike.

The lack of 24/7 support and not having the RTP values published on the site are the only downsides of Sun Vegas that we can see. Most online players find the site to offer a good mix of fun games and quick payment processing. The welcome bonus alone makes it a great site to sign up to.

This review is based on the writer's personal opinion.
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