Overview
Vegas Hero is a bold and bright casino site from gaming specialists Genesis Global Limited. Launched in 2017, Vegas Hero has a growing reputation in the UK, with players keen to explore the big choice of around 1000 games, which are available to play instantly or through the snazzy mobile app. Moreover, Vegas Hero has a four-tiered welcome bonus and a lucrative scheme for VIP players.
Safety and Trustworthiness
Vegas Hero Casino’s parent company, Genesis Global Limited, is a reputable operator of online casinos, operating around eight sister casinos around Europe and developing partnerships with major software developers. Genesis Global is based in Malta and has a gaming licence from the MGA, as well as a full licence from the UK Gambling Commission for all players based in Britain.
A list of payout percentages for each game can be accessed on the Vegas Hero site. No further information is given on who conducts the reports. Security is a top priority, with Vegas Hero following the latest protocols for data protection and secure payments using strong ciphers and key exchanges. Normally, we would like more information on the audits, but Genesis Global has a reputation as a company with fair practices, so we will offer them the benefit of any doubt.
As mentioned, Vegas Hero Casino is gaining a growing reputation, one that shines through on other review sites. ThePogg, for example, whole-heartedly recommends Vegas Hero, giving it top marks for game choice, payout speed and customer service. What we really liked is that all disputes – and it’s inevitable that casinos will have disputes – were resolved to the players’ satisfaction. We are also impressed with the fact that Vegas Hero’s customer service team tends to engage with players on forums. These are all positive signs for a site that wants to become a major player in the industry.
Deposits & Withdrawals
A plethora of payment methods can be used at Vegas Hero, with the only major exclusion being PayPal. Withdrawals are processed in under 24 hours. It should be noted that the maximum withdrawal of £5,500 per week does not include progressive jackpot wins, and this figure can be increased for VIP players.
Bonuses
A big, beefy welcome bonus will help you get started at Vegas Hero. The casino welcome package is awarded in four stages: A 100% Matched Deposit Bonus up to a maximum of £200 on your first deposit, along with 50 Free Spins. Your second deposit will be matched 50% up to £200, whereas your third and fourth deposits are matched 25% up to £300. The bonus money must be wagered 40 times before withdrawal, with the same stipulation applied to winnings from the free spins. The free spins are released in batches of 10, one batch for each of your first five days as a member of Vegas Hero Casino. The slot choice varies, but the latest was NetEnt’s Neon Staxx, thereby valuing the free spins at £0.20 per spin.
The wagering terms sit just below average in terms of what is offered by online casinos. However, as there are no other glaring hidden terms, we would have no hesitation in recommending this as a strong welcome offer. The majority of slots count 100% towards wagering, whereas blackjack and table games count for 5% and 10% respectively. You do not need to enter a promo code to get the 1st welcome bonus, but codes WHERO2, WHERO3 and WHERO4 must be entered if you want the other deposit offers.
An important note for live casino players: You can instead opt for a Live Casino Welcome Bonus in lieu of the standard welcome bonus. This is a basic 100% match on your first deposit up to £100. The wagering requirements remain at 40 times the bonus amount, and the lower game weightings apply. If you choose to go for this bonus, select Live Casino Bonus from the drop-down menu when signing up.
Game Selection
With a selection of around 1000 games from some of the best-loved software developers on the web, Vegas Hero’s game selection is arguably its strongest suit. The best NetEnt, Microgaming, Red Tiger and Play N’ Go titles are all available at Vegas Hero, as well as a wide selection from smaller developers like Oryx Gaming. A rundown of some of the popular slots on the site includes: Book of Oz, Fortunium, Dragon’s Luck, Twin Spin, Raging Rex, Finn and the Swirly Spin. That’s just a small taste of what’s on offer, and you would be hard pressed to find a game not offered from the developers above. Put simply, the selection of slots is excellent.
A decent selection of 18 progressive jackpot games is found at Vegas Hero, including Leprechaun Goes to Hell, Holmes and the Stolen Stones, Fruit Bonanza, as well as the ubiquitous Mega Fortune and Mega Moolah. Furthermore, another eight jackpot games can be found under the ‘Must Fall Jackpots’ tab. There is a new trend in the casino industry towards daily jackpots, so players will be happy to see games like Tiki Fruits and Gemtastic in that category.
With a massive 81 live dealer tables, you are unlikely to find an online casino site with a bigger choice than Vegas Hero. The live tables are powered by NetEnt and Evolution Gaming, as well as a couple of live games from Yggdrasil. Obviously, with so many tables there will be lots of similar games and some overlap, but the variations mean you can find something to suit your taste and wagering level. Roulette, blackjack and poker make up the bulk of the games, but you will also find six different baccarat tables and unique games like Live Football Studio and Dream Catcher. A stellar offering.
If you prefer virtual table and card games to live dealer, you will have plenty to choose from too. Dozens of blackjack and roulette games, as well as casino hold’em and other poker variants. Our favourite bit is the wide selection of video poker games, with 27 titles in total including Deuces Wild Poker and All-American Double Up. Video pokers are often overlooked by online casinos now, but they remain popular with players keen to play games with high RTP levels.
With so much going on with that big selection of games, Vegas Hero faces a headache in terms of organizing everything. Mostly, it succeeds in not overwhelming players, with neat tabs like ‘Hot Games, ‘Must Fall Jackpots” and so on. At the very bottom of the page there is an option to sort the games by software provider, an option we believe all online casinos should offer. All in all, Vegas Hero is a well-designed site which copes well with the big choice of games it stocks.
Mobile App
A lot of online casinos are eschewing mobile apps these days, so it’s refreshing to see that Vegas Hero has a casino app which can be downloaded for Apple or Android phones. The app actually has a five-star review in the Google Play store, with reviewers citing the ease-of-use and the vast game selection as the main plus points. About 750 games are available on mobile, including well over 600 slots. The games are simply the mobile versions of those on the desktop site, so you will find popular titles like Jurassic Park, Game of Thrones, BerryBurst and Scudamore’s Super Stakes. Live casino also is well represented on mobile, with 79 tables on offer.
The only downside to the Vegas Hero mobile app is that the video poker selection is limited to just two titles. The app can also be a little bit sensitive and jumpy, but that’s nit-picking somewhat as it’s a nicely designed mobile site. No specially tailored mobile casino bonuses are offered, but you can get all the offers from the desktop site.
Promotions
Much of Vegas Hero’s promotional activity focuses on reload bonuses. For example, alongside the welcome bonus you will also get the opportunity to get a 25% top up on your bonus every Tuesday. At the weekend, providing you have made a deposit in the last 7 days, Vegas Hero will send you an email detailing the Weekend Smash promotion. This could be anything from no deposit free spins to a further offer of a reload bonus. The promotion runs right through the weekend. All terms for these promotions have been standardised to match the welcome bonus, meaning you will have to wager winnings from, for example, free spins 40 times before withdrawal.
There isn’t a loyalty point scheme at Vegas Hero, but there is a lucrative VIP programme. VIP players will receive a wide range of benefits, including personal account managers, invitations to special events, entry to a monthly prize draw, bigger deposit and withdrawal options and much more. The scheme seems to be by invitation, but if you feel you are a high roller, we would recommend you contact Vegas Hero as soon as you sign up.
Support
Live chat is offered for registered players, running from the hours of 8 am – 11.45 pm, but email responses were also very prompt. In addition, a free phone number is provided for UK players.
Review Summary
Vegas Hero Casino effectively ticks all the boxes players want from an online casino: a big welcome bonus, fair terms, a huge selection of games and speedy withdrawals. In fact, it’s difficult to find much fault with the site at all. Therefore, we have no hesitation in giving Vegas Hero a deserved 9 out of 10, and we should add that the casino almost made it to the impossible score of 10.