Responsible Gambling

Playright Ltd. values its users and wants to provide them with safe experience while browsing our website available at: https://playright.co.uk. We want you to have the best experiences with the top gambling websites available in the UK, while ensuring betting doesn’t cause consumers harm. What we don’t want is for things to get out of control, and for gambling to have a negative impact on you and your life. We’ve put together some useful tools, information, tips and resources below to help you have fun gambling experience while ensuring responsible gambling.

The company's responsible gambling policy focuses on the impact of gambling upholding the following three principles to:

• Prevent problem gambling;
• Prevent underage gambling; and
• Ensure gambling is conducted in a fair and open way.

What is Responsible Gambling?

Responsible gambling is the process of staying within your personal limits. Although there may be some generally accepted levels of what constitutes problem gambling, the boundaries are individual. For example, a large bet for one person may be a manageable for someone else. It all depends on your budget and bankroll. Therefore, the best way to define responsible gambling is that it’s playing in a way that doesn’t harm you financially, mentally or socially.

To help you avoid getting into difficulties, you should take note of the following responsible gambling tools and tips.

Bankroll Management

Learning to manage your money is a fundamental part of responsible gambling. Bankroll management is the concept of setting a budget based on the amount of money you can comfortably afford to lose. If you view online gaming (in whatever its form - bingo, betting or casino) as entertainment, then you will feel more comfortable and secure 'losing' a sum of money as it will be the evening (or days') entertainment, just as you spend money at a restaurant, nightclub, cinema etc.

Reversing Withdrawals & Manual Flushing

When you request a withdrawal, you have the option to reverse/cancel the request. At some sites, you can manually flush the request which stops you from reversing the withdrawal. This, in turn, prevents you from spending what you’ve won. If you're someone who is easily tempted to reverse withdrawals it may be best to join a gaming site with a short pending period time frame and one which also offers manual flushing.

Commitment to Preventing Underage Gambling

A core aspect of our activity is preventing underage gambling. Our website is intended solely for individuals which are at 18 years of age, as shall be indicated in the footer of the website. Although we are making it clear to our users that our website is intended for individuals which are at least 18 years of age, there is a limit to how much we can do to prevent underage users. In most cases, the only effective tool to avoid underage users is the age verification process, and many operators only enforce this process during prize redemptions. Therefore, your duty as a parent/guardian is to protect your children from unauthorized use.

You may see below some useful tips in order to avoid underage users’ interactions with our website, and other gambling services:

1. Don’t visit these websites in the presence of your kids so they don’t subconsciously gain interest.
2. Don’t use the “remember me” option when logging in to your accounts in the gambling operators’ websites.
3. If the kids need to make online payments using your credit card, ensure you know what they are paying for.
4. Find the right way to talk to them about gambling.
5. Learn the signs of addiction and look out for them.

Self-Exclusion Tools

To comply with UKGC regulations, gaming sites have to offer some or all of the following self-exclusion features:

1. Time Out/Reality Checks: To limit the amount of time you spend online, you can set up alerts that either tell you how long you’ve been active or automatically log you out.
2. Account Limits: Applicable to deposits and betting options, you can restrict the size of your deposits/bets/buy-ins on a daily, weekly or monthly basis.
3. Self-Exclusion: When you feel as though you need a break, you can choose to temporarily freeze your account. Typical timeframes range from 12 hours to six months.
4. Account Closure: All online gaming sites must give you the option to permanently close your account. There are also options to exclude yourself from an entire network of sites and have your IP blocked.

Gambling Addiction

Self-awareness is one of the first ways to address a potential problem. Although the symptoms of problem gambling will vary from person-to-person, some of the signs issues are:

1. Feeling a constant compulsion to gamble.
2. Being secretive about your betting habits.
3. Spending more than you can afford.
4. Borrowing money to fund your betting activities.
5. Losing sleep over your betting habits.
6. Signs of concern from your family and friends.

Gambling Addiction Bodies

If you’ve taken the necessary steps to protect yourself from problem gambling and feel like you need more help, there are organisations you can access for free. As part of the UKGC’s licensing conditions, all sites have to provide links to one of the following agencies that offer support and counselling services:

GamCare

Mind.org

GambleAware

Gamstop

CONTACT US

Online gaming is as much a legitimate and fun leisure activity as any other, but its important to know and set your money and time boundaries, and know how and where to seek help if necessary.

In case you have any questions, or need additional information regarding our responsible gambling policy, please do not hesitate to contact us at: service@playright.co.uk.