Overview

  • BONUSES & PROMOTIONS
  • GAME VARIETY
  • DEPOSITS & WITHDRAWALS
  • CUSTOMER SUPPORT
  • DESIGN & USABILITY

Get your dabbers at the ready and prepare for some exciting gaming at Bingo Crazy! Launched in 2020, Bingo Crazy offered UK bettors a form of escape and enjoyment during lockdowns and has remained a top provider of digital entertainment ever since. Featuring 10 bingo rooms, over 3,000 slots and more promotions than you can count on both hands, Bingo Crazy provides British bettors with an all-around gambling package.

Bingo Crazy is still a relatively new site, so it hasn’t yet secured any awards of its own. However, other Jumpman Gaming sites and Jumpman itself have received nominations for awards like Best Slots Site and Multichannel Campaign of the Year. From WhichBingo to the Heptagon Awards, Jumpman Gaming has plenty of prizes under its belt.

Software providers
  • Software Providers

Safety and Trustworthiness

Bingo Crazy is licensed by the UK Gambling Commission, the nation’s sole regulatory board. Regarded as one of the most reputable and robust licences in the world, the UKGC requires each of its licensees to uphold strict data protection and player safety measures. This includes using the latest SSL encryption technology, using firewalls to prevent third-party interception and implementing thorough KYC documentation checks.

Additionally, Bingo Crazy is audited externally by the leading testing agency, eCOGRA. The eCOGRA certification proves that each of Bingo Crazy’s bingo and casino games uses random number generators (RNGs) to guarantee a random outcome every time. The bingo site also holds a security verification certificate from GoDaddy.

Bingo Crazy hasn’t been around long enough to attract many user reviews, so our experts examined Jumpman Gaming’s overall reputation of peer review sites like Trustpilot. The operator has received a fair amount of one- and two-star feedback, most of which cites slow customer support times and lengthy KYC verification processes. While the first issue is certainly frustrating, the latter is a requirement of the UKGC and is out of the bingo site’s control.

Deposits & Withdrawals

When it comes to making deposits, Bingo Crazy ticks pretty much every box. You’ve got debit cards, e-wallets, prepaid cards and mobile payments. The only major option missing from the list is bank transfer. All deposit options are processed instantly, and there are no transaction fees for topping up your account.

Having bank transfers missing from the list means the withdrawal options are a little limited. You can only cash out via debit card or e-wallet. The bingo site takes up to 72 hours to process payout requests, and there’s a £2.50 transaction fee attached to every withdrawal.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses and Promotions

New players who register and deposit at least £10 can bag themselves a spin on Bingo Crazy’s welcome bonus wheel. There are various prizes up for grabs, including Amazon vouchers and up to 500 free spins. The bonus is particularly attractive for budget betters, who have the chance to win high-value prizes for a low minimum deposit.

Jumpman Gaming implements the same T&Cs across its entire network of casinos and bingo sites, and Bingo Crazy is no exception. Unfortunately, the welcome bonus has some pretty harsh terms attached, including:

  • 65x wagering requirements
  • 7-day expiry window
  • Winnings capped at the sum of your lifetime deposits up to £250
  • Free spins winnings capped at £8 per 10 spins

Your real money is used first in the order of funds, but only bonus wagers contribute to the requirements. This means that if you deposit £10 and win 50 free spins, your original £10 will not contribute towards the 65x wagering requirements on your free spin winnings. Of course, these strict requirements only apply if you actually win a bonus. There’s no guarantee that you’ll score any free spins on the welcome bonus wheel.

If you’re basing your choice on how generous the welcome bonus is, Bingo Crazy probably isn’t the site for you. Instead, it’s the site’s extensive selection of bingo rooms, slots and table games that keep players coming back for more.

Promotions

As far as bingo platforms go, Bingo Crazy UK is one of the best in the business. It offers every type of ball variant one might wish for, with themes and ticket prices to suit every player’s preferences. Pragmatic Play is one of the top developers in the bingo business, meaning you can expect a high-quality experience in every room. 

Beyond the digital bingo hall, Bingo Crazy has a well-curated selection of slots, jackpots, table games and live dealer games. With both low and high volatility levels and bet limits, players of all budgets will find plenty of suitable gaming options. Ideally, the site will introduce additional poker options in the future. 

Of course, every bingo site has its downsides. The Bingo Crazy bonus terms are pretty harsh compared to other British bingo sites. Since each bonus consists of a single spin on a prize wheel, there’s no guarantee that you’ll win a prize at all. However, the wheel does have a particular advantage for budget bettors, who might win a huge package of free spins worth way more than the £10 minimum deposit. 

For an operator with more than 70 iGaming sites under its belt, Jumpman Gaming’s customer support leaves a lot to be desired. The limited FAQs page, restricted live chat hours and slow email response may leave players feeling frustrated when they need to contact the support team. The operator should work on its customer support to bump up its rating. After a thorough review by our in-house experts, this rating sits at a respectable 7/10. 

Game Selection

As its name implies, Bingo Crazy boasts a wide range of bingo rooms for UK players. The ‘Bingo’ tab is stocked exclusively by Pragmatic Play, an industry-leading bingo platform supplier. There are several ball variants available, including 90-, 80-, 75-, 50- and 30-ball bingo. Each of the dozen bingo rooms features a distinct theme, from disco and country to the Animingo room (which uses animals instead of numbers).

Additionally, Playtech and Pragmatic Play provide a selection of live dealer bingo games, including Vegas Ball Bonanza and Mega Fire Blaze Lucky Ball. There are also bingo slots like Tomatina Bingo, Calavera Bingo and The Green Bingo Machine, alongside Slingo slots like Slingo Cleopatra, Slingo Centurion and Slingo Day of the Dab.

However, don’t let the name deceive you – Bingo Crazy offers much more than bingo rooms. There are over 3,300 slots and 140 table games from industry-leading developers like Games Global, NetEnt, Yggdrasil and Play’n GO, as well as more than 70 live dealer games from Playtech and Pragmatic Play. Around 10 new titles are added to this mammoth collection every month, including recent additions like Wings of Horus and Explosive Gold Blitz.

Bingo Crazy also offers an impressive selection of table games, stocked by some of the industry’s best developers. Roulette fans will find themselves particularly well-catered for, with over 30 roulette variants to choose from. Meanwhile, blackjack players can choose between popular tables like Atlantic City Blackjack, European Blackjack and Multihand Vegas Downtown Blackjack. Unfortunately, there’s only one baccarat option and no craps or poker.

There are a couple of live games from Pragmatic Play, including the popular ONE Blackjack and Sweet Bonanza Candyland, but Playtech supplies the majority. Though Playtech’s live games aren’t quite as popular as Evolution or Pragmatic Play, the operator does provide a fantastic range of unique tables and innovative live slot games like K-Pop Roulette, Travel Fever, Buffalo Blitz Live and 9 Pots of Gold Live. The live casino also provides the site’s only poker option: Casino Hold’em.

Navigating Bingo Crazy’s large games library is a breeze thanks to subcategories like ‘Bingo’, ‘Hot Slots’, ‘Newest’, ‘Jackpots’ and ‘Table Games’. You can also use the search bar to find specific games, though it’s not possible to search by provider. Noticeably, there is no separate ‘Live Casino’ tab to separate the live tables from the RNG-powered games. Since the site offers a generous selection of both, it would be great to see a distinction between the two.

Bingo Games

90-ball

75-ball

80-ball

30-ball

40-ball

50-ball

Themed Games

49-ball

5-Line

Other Games

Slots

Progressives

Chat games

Table games

Mobile App

There’s currently no Bingo Crazy app available to download in either the App Store or Google Play Store. But fear not mobile gamblers! Bingo Crazy is optimised with HTML5 technology, ensuring a seamless transition from desktop to mobile and putting the ‘go’ in ‘bingo’. Just open the site in a mobile web browser, and you’ll have instant access to almost all of the same games and promotions.

The mobile-optimised website is responsive and intuitive, adapting easily to every device size. Rather than squishing as many titles on the screen as possible, the bingo site puts just two or three to a row. Though it requires a little more scrolling, it means you can actually read the game titles.

The same game categories are available in a rolling banner at the top of the page, along with the intuitive search bar. The log-in and deposit buttons are moved into a collapsible banner to save space, though it would be better if they were put in a permanent banner at the bottom of the screen.

Hardly any Jumpman Gaming sites have a dedicated mobile app, so it’s unlikely we’ll see a Bingo Crazy app anytime in the near future. Fortunately, the mobile responsive site performs well on any mobile device.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Support

Support is available via live chat, email and FAQs. The FAQs should be your first port of call, as you can often find an answer without needing to contact support. Bingo Crazy’s FAQs page is pretty good, covering questions about account management, bonuses, deposit/withdrawal options and payment limitations. If your question is simple – like “Why didn’t my bonus code work?” – then you’ll likely find an answer. If not, you can hit the “Support” button to launch the live chat.

Live chat isn’t actually a live conversation with a support agent but a faster form of email communication. The response time is quick (we received the automated response in seconds and a further response from the team after half an hour), but it feels counter-intuitive to leave the site to talk with an agent. Live chat hours are limited to 9am-4am Monday to Friday.

With live chat unavailable on weekends, you’ll need to submit any queries outside of these hours by email. Bingo Crazy does not list a dedicated email address on its website, but there is a general Jumpman Gaming support email (support@jumpmangaming.com). The bingo site aims to respond to all enquiries within two days.

Support

Support is available via live chat, email and FAQs. The FAQs should be your first port of call, as you can often find an answer without needing to contact support. Bingo Crazy’s FAQs page is pretty good, covering questions about account management, bonuses, deposit/withdrawal options and payment limitations. If your question is simple – like “Why didn’t my bonus code work?” – then you’ll likely find an answer. If not, you can hit the “Support” button to launch the live chat.

Live chat isn’t actually a live conversation with a support agent but a faster form of email communication. The response time is quick (we received the automated response in seconds and a further response from the team after half an hour), but it feels counter-intuitive to leave the site to talk with an agent. Live chat hours are limited to 9am-4am Monday to Friday.

With live chat unavailable on weekends, you’ll need to submit any queries outside of these hours by email. Bingo Crazy does not list a dedicated email address on its website, but there is a general Jumpman Gaming support email (support@jumpmangaming.com). The bingo site aims to respond to all enquiries within two days.

Review Summary

As far as bingo platforms go, Bingo Crazy UK is one of the best in the business. It offers every type of ball variant one might wish for, with themes and ticket prices to suit every player’s preferences. Pragmatic Play is one of the top developers in the bingo business, meaning you can expect a high-quality experience in every room.

Beyond the digital bingo hall, Bingo Crazy has a well-curated selection of slots, jackpots, table games and live dealer games. With both low and high volatility levels and bet limits, players of all budgets will find plenty of suitable gaming options. Ideally, the site will introduce additional poker options in the future.

Of course, every bingo site has its downsides. The Bingo Crazy bonus terms are pretty harsh compared to other British bingo sites. Since each bonus consists of a single spin on a prize wheel, there’s no guarantee that you’ll win a prize at all. However, the wheel does have a particular advantage for budget bettors, who might win a huge package of free spins worth way more than the £10 minimum deposit.

For an operator with more than 70 iGaming sites under its belt, Jumpman Gaming’s customer support leaves a lot to be desired. The limited FAQs page, restricted live chat hours and slow email response may leave players feeling frustrated when they need to contact the support team. The operator should work on its customer support to bump up its rating. After a thorough review by our in-house experts, this rating sits at a respectable 7/10.

This review is based on the writer's personal opinion.
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