Jackpotjoy Bingo Review:

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Overview

  • BONUSES & PROMOTIONS
  • GAME VARIETY
  • DEPOSITS & WITHDRAWALS
  • CUSTOMER SUPPORT
  • DESIGN & USABILITY

One of the UK’s most popular bingo sites, Jackpotjoy has been operating since 2001. It has had several revamps down the years, with its latest marketing campaign fronted by Paddy McGuinness. Strip away the veneer, however, and you get a big, bold bingo site, that uses Gamesys software and is stuffed with top slots and casino games. Above all, Jackpotjoy offers one of the biggest and most lucrative bingo welcome bonuses on the web.

Soft providers
  • Software Providers

Safety and Trustworthiness

Jackpotjoy has been operating – in some form or another – for the best part of two decades. It’s now one of Britain’s most prominent bingo brands, something that’s impossible to achieve without building a loyal, satisfied customer base. Ownership is a little bit muddled, but Jackpotjoy is operated by Profitable Play Limited, which in turn is owned by Gamesys, a bingo and casino games software specialist. Gamesys has won several prestigious awards from EGR. Indeed, Jackpotjoy itself won Customer Service Operator of the Year, among other awards. All in all, we are looking at a company with plenty of positive credentials.

As for licencing and regulation, Jackpotjoy is covered by the UK Gambling Commission and the Gibraltar Gaming Commissioner, both of which are regarded among the world’s most rigorous and responsible regulatory bodies. Jackpotjoy has its games independently tested for fairness and randomness. The latest SSL encryption methods are used to keep your details and transactions secure.

Feedback from other review sites and players is overwhelmingly positive about Jackpotjoy. It’s a big company, so there are always some players with gripes, but we especially like the fact that Jackpotjoy’s management team tends to engage and respond on player forums. Many review sites are keen to point out Jackpotjoy’s commitment to promoting responsible gambling.

Deposits & Withdrawals

There isn’t a huge selection of payment methods but having PayPal and Paysafecard is a big plus. Withdrawals are processed within 24 hours, but many players have claimed their withdrawals have been processed much faster.

Deposit
Withdrawals
Deposit
Withdrawals

Bonuses and Promotions

Jackpotjoy Bingo has an outstanding welcome bonus for new players – Deposit and play £10 to get £50 of free bingo tickets and 30 free spins for slots. At first glance, that welcome bonus looks very much like what’s on offer at other UK bingo sites. However, there is one big exception – no wagering requirements on the bingo winnings or free spins. It’s pretty rare to see such a lack of restrictions with a bingo welcome bonus, with Jackpotjoy stating unequivocally “your deposit balance and winnings (if any) are withdrawable at any time during this promotion”.

To receive the welcome bonus, you must wager £10 on any game on the Jackpotjoy site. The free spins and bingo tickets should be credited instantly. Free bingo tickets have a value of £0.25, and they can be used on any bingo games on the site except Session Bingo and Playoff Palace. Free spins are for Double Bubble, valued at £0.20 each.

Aside from the welcome bonus, there are lots of other promotions at Jackpotjoy. The majority require a relatively small wager – £5 or £10 – to be played on games, which in turn will make you eligible to win cash and other prizes. The likes of Deal Another Day, King of the Reel and Reach for the Prize all fall under this type of promotion. Other promo highlights include the £20 on offer when you refer a friend to Jackpotjoy.

Jackpotjoy’s loyalty programme is termed Joy Points. You will earn 1 Joy Point for each £5 won on bingo and £20 won on other games. Each Joy Point is worth £0.01, and there is no minimum threshold to convert points to cash. Jackpotjoy also runs a VIP programme, which offers high rollers the chance to get exclusive bonuses, personal account managers and the chance to win special cash prizes. VIPs also get the chance to attend exclusive events, such as Ladies Day at Royal Ascot. If you feel you should be considered, contact Jackpotjoy at vip@jackpotjoy.com after you sign up.

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Game Selection

Jackpotjoy is run on the Gamesys bingo network, which is one of the biggest bingo networks across the UK and Europe. There is a nice variety to the bingo rooms in terms of theme and cost, but the vast majority of games are 90-ball and 75-ball bingo variants. Bingo games start every couple of minutes, and there is free bingo daily in the Playoff Palace. Free bingo tickets are awarded by playing in the Sapphire Room. A weekly free game in the Playoff Palace is played on Sunday evening, featuring a jackpot that could grow to thousands of pounds. The top themed bingo game is Crystal Maze Bingo, based on the popular television series. Bingo games operate 24 hours a day.

With around 250 titles, Jackpotjoy has one of the most varied collections of slots and casino games of any UK bingo site. We especially like that Jackpotjoy offers a mix of games that you’ll find on popular bingo sites, such as Fluffy Favourites and Rainbow Riches, but also has plenty of titles from NetEnt, IGT and Microgaming, including Cleopatra, Ted, Jurassic World and Lucky Leprechaun, which are found on the UK’s top casino sites. A generous selection of progressive jackpot games is offered, including nine titles interconnected through the Daily Double Jackpots series.

Indeed, the casino game collection also features live dealer tables, something which is quite rare on bingo sites. You can play live roulette, poker, blackjack and baccarat with real dealers, on a platform powered by the excellent Evolution Gaming. Other games include Keno, Craps and a selection of scratchcards. In short, you get a very impressive, well-rounded selection of slots and casino titles at Jackpotjoy.

A quick note on the site layout at Jackpotjoy. It’s had a revamp in recent times, making navigation around the bingo lobby and the loading of games very easy. However, Jackpotjoy seems to have overlooked the addition of a search function in the slots section – a strange decision given the number of games on offer. There is a friendly sense of community on the Jackpotjoy site, with CMs known for being engaging and welcoming during the bingo games. Jackpotjoy has a big social media presence, so follow them on Twitter and Facebook to get the latest info on promos and prize giveaways.

Bingo Games

90-ball

75-ball

80-ball

30-ball

40-ball

50-ball

Themed Games

49-ball

5-Line

Other Games

Slots

Progressives

Chat games

Table games

Mobile App

We really like the snazzy Jackpotjoy mobile app, which can be downloaded for Apple and Android phones and tablets. All 16 bingo rooms available on desktop can be accessed on the Jackpotjoy app, as well as the majority of slots and live casino games. You can play Jackpotjoy bingo games instantly on your mobile phone or tablet, but we would really recommend downloading the Jackpotjoy mobile app for the full experience. Jackpotjoy has followed the lead of other online bingo providers by not distinguishing between mobile and desktop players, so you won’t find any special mobile bingo bonuses.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Support

Plenty of customer support options are available, there was a wait of a few minutes when we tested the live chat function, but not enough to mark down Jackpotjoy. We found customer service operators to be friendly and professional.

Support

Plenty of customer support options are available, there was a wait of a few minutes when we tested the live chat function, but not enough to mark down Jackpotjoy. We found customer service operators to be friendly and professional.

Review Summary

It’s difficult to find fault with Jackpotjoy, which feels like it has used years of industry experience to offer players what they want – bonuses with fair terms, a varied selection of games and good jackpots. Put simply, it’s one of the best UK bingo sites and gets a deserved 9/10 from us.

This review is based on the writer's personal opinion.
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