32 Red Casino Review

  • Parent Company: 32Red Plc Casinos
  • Customer Payout: 96.96%
  • Reviewer: David Jansen
  • Date of Review: 29 January 2017
  • VIP Scheme: Yes
  • Launched: 2002
  • PayPal Accepted: Yes

Rating

10 Design & Usability

8 Game Variety

10 Cashier

8 Customer support

8 Bonus Quality

10 OVERALL SCORE

Video

Overview

Since it opened its virtual doors in 2002, 32Red has picked up pretty much every major award that exists in the online casino industry, from Casino of the Year to Casino of the Decade. It is the definition of a big, established online casino.

Publicly traded on the London Stock Exchange and licensed to operate in the UK, 32Red Casino offers a safe, prime time-ready experience with a huge selection of games and swift, hassle-free payments.

Safety and Trustworthiness

Casinos like 32Red are the reason to pick a “name” brand over a new one. Independent auditing, licensing, fairness and transparency – there really isn’t a category where 32Red doesn’t meet the highest standards.

32Red was one of the first casino sites to receive a Remote Gambling License from the Gibraltar Regulatory Authority, one of the most demanding licensing bodies in the industry. It also holds the UK Gambling Commission license necessary to serve British players.

You’ll find up-to-date reports from independent auditing company eCogra on the 32Red website. The most recent of which shows a Return to Player (RTP) of 96.88% for all 32Red games, with slots rated at 96.14% and table games at 98.14%.

The casino also gets the all-clear for its random number generator (RNG), which is key to the fair operation of table games like roulette and blackjack.

This is a casino that’s been around for 15 years and is listed on the London Stock Exchange’s AIM market – as far as stability and trustworthiness go, you won’t find better in the online casino world.

Deposits & Withdrawals

32Red Casino offers a roughly 24-hour pending time on withdrawal requests, and generally ticks all the boxes when it comes to player transactions. There’s a gigantic £120,000 daily withdrawal limit, so only the highest of rollers will ever have to worry about getting all of their winnings off the site as and when they want. There’s also no withdrawal limit on progressive jackpot wins.

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Welcome Bonus

The main new player promotion currently available at 32Red gets you a £32 bonus for every £10 you deposit. To get the maximum bonus amount of £160, you’ll need to deposit £50 – which works out to a return of 320%

Once you’ve received your sign-up bonus, you can immediately start playing all your favourite games. In order to withdraw, you’re required to wager the full bonus amount 40 times, which is becoming the industry average.

Only a few games contribute 100% towards the playthrough requirements, although slots (barring a handful of exceptions) do fall into that category. Roulette contributes 20%, while blackjack and baccarat contribute just 10%. Craps and live casino games don’t count towards the wagering requirements at all. There’s also a maximum stake of 6.25 chips per bet during the playthrough.

32Red also offers a £10 no-deposit bonus, which offers a nice, no-risk way to get started if you’re a beginner and want to get a feel for the games and the platform.

Overall, the terms attached to the main deposit bonus are not unusually onerous, but perhaps a little less generous than those set out by some competitors. If you’re exclusively a slots player then this is a bonus that’s likely to suit you well. If you’re a fan of traditional table games, like blackjack and roulette, which have a much lower contribution to the playthrough requirements, you’ll find the going much tougher.

Game Selection

32Red offers a simple and easy-to-navigate interface, with the main screen split into tabs for Slots, Blackjack, Roulette, Live Casino and Featured Games, making it very straightforward to find the game you’re looking for.

32Red is a Microgaming casino through and through, offering all of the venerable software developer’s most popular video slots, such as Thunderstruck 2, Mega Moolah, Avalon and Game of Thrones. As the flagship Microgaming casino site, you can count on seeing all the latest games here first.

And although the catalogue leans heavily towards slots, with 287 available on instant play, the selection of browser-based classic casino table games is rich and diverse too. There are 26 versions of online blackjack and nine of roulette, along with more niche games like Baccarat, Craps, Sic Bo, 3-Card Poker and Red Dog.

Accessing all of 32Red’s game catalogue is only possible if you download the desktop platform too. It’s Windows-only, so Mac owners are out of luck. It’s also starting to show its age somewhat and doesn’t really match the sleek look of the rest of the site.

However, it does contain lots and lots of games. The selection of classic slots is unparalleled, while the grand total of 50 different versions of blackjack includes pretty much every possible permutation. Video Poker fans are also well served, with 57 games on offer.

Alongside its pixel-based offerings, 32Red Casino includes 10 Live Casino games on the Microgaming platform, with experienced croupiers dealing the cards and Playboy dealers at the high-limit tables. It’s a solid offering but the lack of a mobile version has to count against it.

Mobile

Aside from the lack of live dealer games, there’s a lot to like about 32Red’s mobile offering.

There are a couple of different ways to access the 32Red Mobile Casino. Visiting 32Red using your phone’s browser will automatically take you to the cut-down version of the site. Alternatively, for added convenience, 32Red also offers apps for Android and iOS phones and tablets.

There are around 100 games on offer, which is only a fraction of what’s available on Instant Play or the downloadable client. However, Microgaming are to be congratulated for optimizing the playing experience for the touch interface and smaller screen size. Usefully, they’ve also ensured that it runs smoothly even on older devices.

The game selection is, as you might expect, heavy on video slots, but if you’re a fan of table games you should find something to hold your attention among the nine on offer. The fact that there are six video pokers in the games catalogue is also a pleasant surprise.

32Red was among the first online casinos to go mobile, and their mobile app continues to get better with every update.

Platforms Available

Download
Instant Play
Mac
Mobile
Tablet
Android App
iOS App

Promotions

Once you’ve deposited to your account and earned your welcome bonus, you can still earn some nice benefits via the Red Ruby Rewards loyalty program.

You are automatically rewarded with Red Rubies (loyalty points) based on your cumulative stake on each game. You start in the Bronze tier, and you’ll earn increasingly greater rewards as you move up the four tiers above it (Silver, Gold, Platinum and the invite-only Club Rouge).

You can redeem rubies for casino credits at a rate of 1,000 for 10 chips. You’ll also get birthday bonuses, personalized promotions and other benefits as you move up the tiers.

You need to earn 1,000 rubies to move up to Silver level, 5,000 to jump into Gold, and only when you’ve earned 10,000 points will you make it to Platinum level. Once you’ve attained entry to a certain tier you have to collect a minimum number of red rubies each month to maintain your level.

Aside from the loyalty program, there are daily freeroll slots tournaments and Dish of the Day bonuses that change daily.

Support

As a casino famous for being intensely customer-focused, 32Red support team’s reputation for being knowledgeable, friendly and available is not a surprise. All of the usual channels are available. As are some you might not expect, such as fax and Skype.

The Final Word

Generally speaking, 32Red is one of the best online casinos in operation, and we include all the big name casinos within that statement.

Everything from banking and customer support to game choice (on both mobile and desktop platforms) is done to the very highest standard, and complaints against this casino have historically been few and far between.

If we were to look for downsides to 32Red, the two standout issues are the lack of live casino on mobile and the lack of games from publishers other than Microgaming. Al However, the game choice is still very extensive and colourful, and there is no reason to question 32Red’s commitment to continually improving and upgrading its casino with new game titles in the future.

10 Design & Usability

8 Game Variety

10 Cashier

8 Customer support

8 Bonus Quality

10 OVERALL SCORE

author avatar
David Jansen David is PlayRight's resident casino expert and senior writer. When he's not testing the latest online casino to within an inch of its life, he travels the world visiting, you guessed it, the world's great casinos.

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