Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

After starting out life as a review site, Casino.com was purchased by the Mansion Gaming Group and transformed into an online casino.  Today the site is regulated by the UK Gambling Commission (UKGC) and offers upwards of 200 Playtech games. That’s all well and good but the real jewel in this site’s crown is its free spin bonuses. In addition, if you’re a low stakes player, you’ll want to stick with us for the next few minutes as we show you why Casino.com outshines its rivals when it comes to slots offers.

Software providers
  • Software Providers

Safety and Trustworthiness

As part of the Mansion Gaming Group, Casino.com has more than a decade’s experience in the industry. It present itself with dual regulatory approval from both the UK Gambling Commission and the Gibraltar Gaming Authority. Software is protected by Thawte – one of the leading security software providers.  Between this and its certified fair games and secure payment options, you shouldn’t have any issues with safety and security when you join Casino.com.

Still, looking beyond its technical features, Casino.com has received mixed reviews from players and industry mediators. According to TrustPilot users, withdrawals processing times and the support team are poor. Although these may be isolated incidents, The Pogg’s team have also addressed the issue with Mansion’s complaints team.and there is now some hope that things will improve.

Whilst there are issues regarding speed of payouts and support response times, speed does appears to be the only issue. During our Casino.com review, we didn’t find any reports of players not receiving their money or that they were completely ignored. So, in this regard the site can be considered trustworthy.

Deposits & Withdrawals

As per the UKGC’s licensing conditions, Casino.com segregates players funds in secure accounts. In line with this, you’ll be able to pay using a selection of well-established payment methods, including: Visa, MasterCard, PayPal and Neteller. Another interesting payment options is Boku  – this pay by phone bill method is great for those that want to deposit small amounts via their mobile phone accounts.

 

Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

When you open your Casino.com account, you’ll be entitled to two welcome bonuses. The first is a no deposit bonus worth 20 free spins. After following our link and registering your details, you’ll receive 20 free turns on Age of the Gods. Once you’ve rolled through these bets, you can receive a 100% bonus up to £100, plus an additional 180 free spins when you make your first deposit of at least £20. In total, this means you can claim up to £100 in bonus cash and 200 spins when you join.

Naturally, like all casino bonuses there are some playing conditions attached. The first is that your spins will be released in batches of 20 and expire after 24 hours. Anything you win from your free spins on Age of the Gods will be subject to a 20X play-through, with the wagering on the casino bonus being subject to a 40X, i.e if you deposit £50 you would need to wager £2000 in order to receive the 100% match bonus of £50.

While there is room for improvement with regards to clearing your bonus cash, with x 40 now being approximately average in the industry, the free spin conditions are impressive. At most casino sites, the play-through for bonus funds and free spin wins is the same. As well as bucking this trend, Casino.com has set the bar low with 20X being a realistic demand for recreational players to hit, which is why we’d suggest checking out this welcome bonus is you’re a newbie.

Game Selection

In something of a break from the norm, Casino.com allows you to play via a desktop site and a downloadable platform. We’ve called this a break from the norm because downloadable software has become less common in recent years. With operators wanting to embrace dynamic technology that can work on desktops and mobiles, downloads have fallen out of fashion. However, during our Casino.com review we were pleasantly surprised with the desktop-based platform containing more games and filters that the instant play casino played via the web browser.

Of course, if you’re all about instant action, you won’t mind sacrificing a few games for a more efficient gaming experience. However, if you’re looking for the most comprehensive gaming experience possible, we’d recommend downloading Casino.com. Assuming you take this advice, you’ll get access to 200+ Playtech games.

Nowadays the trend is for casinos to offers games a variety of software suppliers. Unfortunately, Casino.com only works with Playtech and whilst Playtech does offer some popular titles, especially with from their branded Marvel games such as Gladiator and Batman slots, it does leave the casino at a big disadvantage when compared to other UK casinos.

Leaving the software issue aside, all the main bases are covered when it comes to playing options. Classic, video and progressive jackpot slots top the bill, while blackjack, roulette, baccarat and video poker are all available. Additionally, you’ll find a well-stocked live dealer game selection as well as a Macau lobby filled with Asian-themed games.

Overall, when you take into account the demo games, low stakes options and some big brand slots, Casino.com’s gaming lobby has enough going for it. It would be nice though to see some products from other games providers.

Slots

264

Progressive Slots

92

Roulette

17

Blackjack

21

Baccarat

2

Craps

1

Casino Hold ‘Em

1

Video Poker

17

Live Dealer

25

Arcade Games

29

Mobile App

For gaming on the go, Casino.com offers a casino application for iOS and Android devices. Featuring more than 120 games, the developers have described the software as “premium” because it’s designed to work with the latest mobile devices. In simple terms, this means games will fill the largest screen sizes available and bets can be made by shaking your device.

Beyond this, the app is fairly slick and there’s very little lag when you move from page-to-page. Additionally, you can save your favourite games to your account and get easy access to them at the later date. Finally, you can claim all the standard bonuses when you play via your mobile.

If there’s one issue we did have with the app, it’s that there aren’t many table games. There are plenty of slots, as you’d expect. However, if you’re a fan of blackjack, roulette and even live games, you could be slightly disappointed when you download this product.

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Casino.com appears to be a master of the daily deal. As well as Funky Friday giving you the chance to collect a free bet on that week’s hot slot, it’s happy hour every day of the week. For every £10 you deposit you make using the code HAPPY between 19:00 and 21:00 GMT, you’ll receive 10 spins on the slot of the month.

We like this bonus for two reasons. Firstly, it’s a daily deal, so you don’t feel pressured into taking because there’s always going to be a new one tomorrow. Secondly, the 20X playthrough limit applies here. As we’ve said earlier in this review, 20X is on the low side. Therefore, if you’re a small stakes player, this promotion is one you should see as a reason to join Casino.com.

Support

Casino.com offer 24/7 live chat and support via these other methods

Support

Casino.com offer 24/7 live chat and support via these other methods

Review Summary

Like many big brand online casinos, there are good and bad things to say about Casino.com. On the negative side, players have been less than complimentary about the speed of its payment withdrawals. Its also held back by being tied into an exclusive arrangement with Playtech, when there’s so many good games being developed by boutique software companies. Overcoming these points, Casino.com’s downloadable platform is actually impressive (despite  download being written off as outdated) whilst the x 20 play-through on the free spin wins is very good.

Casino.com is a solid offering but it’s a long way from perfect and there is a somewhat ‘2010 feel to its product. If you’re a low stakes slots player, we’d say this is one of the better sites you can join. So, if you’re ready to rake in some gratis slot wins, follow our sign-up link and join Casino.com today.

This review is based on the writer's personal opinion.
Disclosure
This website is an informative comparison site that aims to offer its users find helpful information regarding the products and offers that will be suitable for their needs. We are able to maintain a free, high-quality service by receiving advertising fees from the brands and service providers we review on this website (though we may also review brands we are not engaged with). These advertising fees, combined with our criteria and methodology, such as the conversion rates, our team of reviewer's finding and subjective experience and product popularity, impact the placement and position of the brands within the comparison table. In the event rating or scoring are assigned by us, they are based on the position in the comparison table, or according to other formula in the event specifically detailed by us. See our How we Rate page and Terms of Use for information. The reviews, rating and scoring are provided “as-is” without guaranties or warranties regarding the information contained in our website, which shall not be considered as endorsement. We make the best efforts to keep the information up-to-date, however, an offer’s terms might change at any time. We do not compare or include all service providers, brands and offers available in the market.
arrow