Grand Ivy Casino Review:

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Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

The Grand Ivy Casino conjures images of the art deco, with an online casino experience that brings back the glamour and sophistication of a night at the gaming tables. Dust off the tuxedo – it’s so grand, there could almost be a dress code. But far from the gaming tables of Mayfair, this is an online casino that is much more welcoming to new players, with generous bonuses and promotions, and a great selection of games lying in wait. The Grand Ivy is managed by White Hat Gaming Ltd., on behalf of the casino’s operators, Caddell Limited N.V., an experienced gambling group which also manages a number of other casino brands including GDay Casino, 21 Prive Casino and Spinland Casino. The casino was first established in 2016, and has already developed a loyal following amongst its players.

Soft providers
  • Software Providers

Safety and Trustworthiness

The Grand Ivy is owned by Malta-based Caddell Limited N.V., a private company with extensive experience in operating casino sites. While launched more recently, The Grand Ivy still benefits from the time-tested reputation of the wider group.

Caddell Limited is licensed by the UK Gambling Commission for players in the UK, now a legal requirement for operators targeting the UK market. This also means you can play with confidence, safe in the knowledge that one of the world’s most stringent regulating authorities is overseeing proceedings.

The Grand Ivy casino is also licensed by the Malta Gaming Authority for all other players, which effectively means two layers of independent regulation. This is good news for players who like to know they’re playing at a casino that is fair and honest in its dealings.

Payments are processed through reputable third-party payment processors, which each use their own encryption to protect your financial data. Similarly, the Grand Ivy deploys their own encryption technology to ensure double peace of mind for their players.

In an industry where negative reviews are increasingly commonplace, the Grand Ivy Casino scores remarkably well. While it’s possible to find a few disgruntled players, there seems to be little to indicate any systemic failings or mistreatment of their customers. All the more reason to consider the Grand Ivy a trustworthy, secure place to play online.

Deposits & Withdrawals

The Grand Ivy supports a limited range of deposit and withdrawal methods, but all the main players are there, with e-wallets including Neteller and Skrill supported, alongside the usual credit and debit card options.Pending times generally run from 48-72 hours, and payments are processed according to withdrawal type from 24 hours for e-wallets, to 3-5 days for debit card withdrawals.

Deposit
Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

The welcome bonus stands at the generous amount of up to £1500, plus 100  bonus spins, subject to the usual terms and conditions. This is split over the first three deposits, and the amount of bonus you receive is contingent on the size of your deposit.

The first deposit offers a 100% bonus up to £300, plus 25 bonus spins to be played on Starburst. For the second deposit, you’re looking at 25% of your deposit up to a maximum of £800, plus 50 bonus spins on Aloha Cluster Pays. The third deposit earns you a 50% bonus up to £400, and you’ll get a final 25 bonus spins on NetEnt’s classic Gonzo’s Quest.

Note that players depositing through Neteller and Skrill are not eligible to claim this bonus. The minimum deposit to claim the bonus is £20, and withdrawals are subject to a 35x wagering requirement on the deposit amount. Time limitations, and game weighting to wagering contribution also apply, and it’s worth checking the full terms and conditions to get a run down of exactly how these factors affect your bonus play.

In terms of wagering contribution, it’s really only slots and arcade games where you can convert your bonus at 100% of the wagering requirement. This is a disadvantage for table game fans, and probably makes the bonus somewhat more attractive for players who are drawn to real-money slots.

As bonuses go, the total package is on the generous side. A 35x wagering requirement is fair and consistent with what you’ll find at other casinos, while the upper limit alone means there’s potentially a lot of bonus to be had as part of this offer. The terms and conditions generally seem fair too, so this is a bonus offer that definitely checks out.

 

Game Selection

One of the main strengths of the Grand Ivy is the sheer selection of games on offer. Grand Ivy is powered by software from a selection of the best developers in the business, including Microgaming, NetEnt, Amaya, Elk Studios and a handful of others. This translates into as many as 434 different slots games, of which 164 are available to players on mobile.

Amongst their best slots, you’ll find the likes of Immortal Romance, Cosmic Fortune, and even massive progressive slots like Mega Moolah, where jackpots often run into the millions.

Table game fans are offered a wide selection of games to choose from, including numerous versions of roulette, blackjack, baccarat and video poker, amongst others. There’s even live gaming options available, with 13 live games powered by Evolution Gaming – the foremost live games provider in the industry.

The games all load quickly in-browser, and where available, perform equally well through the mobile app and on the mobile site. With choice like this, it’s unlikely you’ll find yourself getting bored with the selection, and the easy-to-navigate website means you won’t get lost looking for new games.

 

Slots

434

Progressive Slots

37

Roulette

13

Blackjack

20

Baccarat

5

Craps

0

Casino Hold ‘Em

4

Video Poker

6

Live Dealer

13

Arcade Games

7

Mobile App

As a starting point, anyone can enjoy a full, high quality gaming experience on mobile by playing in-browser. Simply head on over to the Grand Ivy Casino website on your tablet or smartphone browser, and you can be up and running within seconds.

For Android users, things get even more convenient, thanks to the free app available. This allows you access to a smaller collection of Grand Ivy games directly from your Android device, so there’s no need to use the browser, and you get a more streamlined experience.

Unfortunately, there’s no app available for iOS customers at the moment, which is one area the Grand Ivy could look to build on in the near future. However, with the mobile site offering a strong alternative, and the app available for Android users, this is unlikely to cause problems for most players.

 

Desktop

Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

It’s not just new players who get to take advantage of the special offers available at the Grand Ivy Casino – there are also a number of ongoing promotions running throughout the year, aimed at rewarding existing and loyal players.

Firstly, there’s the chance to win a Mercedes-Benz SLC 200 Sport every month, and all players who accrue 1000 Ivy Points in the month and wager their deposits 2x will qualify for the promotion. Or there’s the Smoking Blackjack Tournament, where players who land blackjack on qualifying live blackjack games before a certain deadline are entered into a draw to win the allotted prize fund (and the more times you land blackjack, the more chances you have to win!).

These are just an example of the promotions available at the Grand Ivy, and you can find full details of the relevant terms and conditions on the ‘Promotions’ tab at the Grand Ivy website. This is also the best place to look for the most recent promotions and offers, as they change throughout the year.

There is also a loyalty programme, where players can accrue Ivy points based on their play, redeemable for bonuses and other incentives. And for those who roll a little higher, there’s a VIP programme in place to better cater to your needs.

 

Support

The support team are open 24/7 on live chat as well as on email. Lack of phone support is a minus.

Support

The support team are open 24/7 on live chat as well as on email. Lack of phone support is a minus.

Review Summary

The Grand Ivy has a very grand, albeit dated design throughout its website on desktop and mobile. Its games are drawn from leading developers like Microgaming and NetEnt. And with over 400 of them available, plus dozens of table games and other casino favourites, there’s certainly no shortage of choice. One drawback will be the lack of Video Pokers but that won’t put off too many UK players.

The welcome bonus is generous and fair, and the promotions make the Grand Ivy feel like a more exciting place to play. Especially when you compare promotions with other providers, it’s clear that the Grand Ivy are serious about retention and offering good value to their most loyal players.

The lack of a mobile app for iPhone players is a downside, albeit very minor, and it would be nice to see some more payment methods supported in future – even if the current selection is adequate for most players. Otherwise, this is a solid, reputable casino with plenty to offer to both new and existing players alike, one which we’re happy give a healthy 8 out of 10.

 

This review is based on the writer's personal opinion.
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