Overview
While Jackpot City may not yet be a familiar name to UK gamblers, it is one of the biggest gambling operators in the world, accepting customers since 1998. While the site’s global version operates under a Malta Gaming Authority (MGA) gambling license, Jackpot City Casino is now available to UK players with a UK Gambling Commission (UKGC) license. The UK site is managed by Betway Limited, a reputable gambling operator with a successful stable of sites already under its belt.
Given the casino’s extensive background and respectable parent company, our Jackpot City Casino review team expected great things from this new UK online gambling site. So, if you want to learn more about this online casino, read our complete review below. We cover the available games, why you can trust this site, and details on its payment options. You’ll also find information on the Jackpot City Casino welcome bonus, which you can claim by following the links on this page.
Safety and Trustworthiness
At Playright, all of our recommended UK online casinos, including Jackpot City Casino, are licensed by the UKGC, one of the world’s most respected regulatory bodies. Online casinos must meet the gambling body’s strict player safety, fair gaming, and data protection standards to get approval to launch in the UK. In addition, in other jurisdictions, Jackpot City Casino is licensed by the MGA, which also puts strict limitations on operators regarding security.
For example, under its UKGC license, the site uses the latest SSL encryption technology to ensure your information is always encrypted and kept safe from unauthorised access. Additionally, all transactions on the website are facilitated by Datacash Limited, which gives players an added layer of protection and peace of mind when using their credit or debit cards on the site.
To guarantee all casino games are completely random and fair, Jackpot City uses RNG (random number generator) technology. Plus, under the “Safer Gambling” tab, the online casino features responsible gambling advice, support, and links to problem gambling charities and organisations. The site also boasts deposit limits, session reminders, and other tools and resources to help those who wish to control their gaming habits.
Jackpot City Casino in the UK is overseen by the Betway Group, a trusted gambling operator known for managing successful brands like Betway, Spin Casino, and Dream Bingo. The company also sponsors significant sports teams like Arsenal and West Ham United, showing it is a reputable operator. Overall, Jackpot City meets high standards for safety measures and is backed by one of the most recognisable names in UK gambling.
Deposits & Withdrawals
Jackpot City Casino offers a variety of secure and popular payment methods for deposits and withdrawals, including Visa, Mastercard, and PayPal. While all its payment methods provide secure transactions, finding information about what options are available and minimum deposit or withdrawal amounts is tricky. We hope Jackpot City makes this information more accessible to locate in the future.
You can only deposit a minimum of £5 and a maximum of £2,000 per day, which should suit most budget bettors and high rollers. The maximum withdrawal limit is set at £10,000 per day. There are no fees associated with transactions, so as long as your payment provider does not apply any charges, deposits and withdrawals are free.
Bonuses
When you follow the links on this page and sign up with Jackpot City Casino, you’ll land yourself a jackpot of generous bonuses and rewards! Instead of providing the typical deposit match most UK online casinos offer, Jackpot City rewards its new users with 100 free spins on Gold Blitz. You’ll need to deposit £20 or more to become eligible for this offer, but it’s ideal for slot spinners looking to boost their bankroll from the get-go.
Unlike many online casinos, which will automatically apply a welcome bonus to your account, Jackpot City requires you to opt-in to the bonus once you sign up to claim your rewards. We found this to be an unnecessary step that may catch some gamblers out, especially less experienced players.
However, Jackpot City Casino redeems itself with its no wagering requirement policy, which means any money you win from your free spins is yours to keep and withdraw as cash. Finding a UK online casino welcome bonus with no playthrough requirements is incredibly rare. So, while this bonus won’t appeal to fans of table games, it is perfect for any gambler looking to increase their online slot bankroll when they sign up.
Game Selection
Even though the Jackpot City brand has been in operation since 1998, it has a slightly smaller game selection than many competing online casinos in the UK. That’s because the casino operated as a Microgaming exclusive operator for many years. Still, it’s clear that Jackpot City Casino UK focuses on quality over quantity with its games lobby, packed with almost 500 titles.
The UK online gambling site collaborates with some of the most well-known software developers in the world. You can expect to see top online slots, progressive jackpots, table games, and live dealer games from the likes of Evolution Gaming, Games Global, Pragmatic Play, and Gaming Realms.
Unsurprisingly, online slot machines make up the majority of Jackpot City Casino’s games portfolio. You’ll find almost 450 titles encompassing almost every theme known to man. From classics like Cleopatra to modern video slots like Hyper Strike, Jackpot City also features some of the most popular games in the UK, like Big Bass Bonanza and 9 Masks of Fire. There is also an extensive range of Slingo games, including Slingone Fishing, Slingooooal!, Red Hot Slingo, and Slingo Bells.
Jackpot City Casino filters its games into various handy categories so you can easily find the titles you want. This is especially handy for fans of jackpots, with separate tabs for progressive jackpot games and a section dedicated to “Big Jackpots”. There are also areas of the site exclusively for Megaways, Link & Win games, Drop & Wins, and classics.
While live dealer games aren’t the main focus at Jackpot City, you’ll still find a decent collection. All games are supplied by Evolution Gaming, the King of live dealer casino entertainment, with options for roulette, blackjack, and game shows. Exciting variations of blackjack and roulette are available, including Lightning Blackjack and XXXtreme Lightning Roulette. However, it’s a shame there are no live baccarat options.
If you click on the “More” tab, you can also find other table games like Lightning Dice and Super Sic Bo, but it’s confusing that these games are split into another section. There are also excellent virtual table game variations for roulette and blackjack, including games like 9 Masks of Fire Roulette and Vinnie Jones Blackjack. You can even play unique crash games like Aviator.
Ultimately, while there may not be the largest collection of games, Jackpot City Casino UK squeezes a lot of quality into what’s available.
Mobile App
If you’d prefer to spin the reels of slots or try your hand at table games on the move, you’re in luck. Jackpot City is a mobile-friendly UK online casino. While there is currently no Jackpot City app available for UK players, the brand still supports mobile apps in other jurisdictions and may look to introduce it to the UK market in the future.
In the meantime, we recommend using the optimised Jackpot City Casino mobile browser site. The casino is built with HTML5 technology, meaning it adapts to the screen size of whatever device you’re using. The HTML5-optimized site is very similar to the desktop version, so you won’t need to learn how to get around again. The major difference is some menus have been minimised into tabs, which makes the layout look less cluttered.
No matter whether you use an iOS or Android device, the platform will run just as quickly on mobile as on desktop, with game graphics often looking sharper. Most games are still available, although a few older slots may not be available. While we would like Jackpot City Casino to add more mobile-exclusive features like mobile-player promotions and a mobile app, the mobile site will meet the needs of most players.
Promotions
While the welcome bonus at Jackpot City Casino is incredibly generous, the rewards don’t stop there. The site always tries to help you hit your next big win with its range of existing player promotions. For example, you can claim five free spins every day by spending over £20 on jackpot games. You’ll receive your free spins the following day.
In addition, you can claim Random Cash Drops by playing Drop & Wins games. There are 1,500 cash prizes available every day if you spend more than 50p on one of these games. Thanks to the tournament system, you must opt-in to participate in this promotion and will earn more rewards the more you play.
There are also Weekly Leaderboards where you can compete with other players if you meet the minimum spend of 50p on Drop & Win games. The weekly prize pool can reach as high as £255,000, with maximum rewards sometimes reaching £25,000.
While Jackpot City Casino supports a VIP program in many regions where it’s available, this isn’t a feature UK players can access. Still, the site may be updated to include this in the future.
Ultimately, there are plenty of promotions for players who enjoy competing with others, especially on slot games. However, if you’re a fan of table games and live dealer titles, you may not find what you want here. Despite this, the prize totals up for grabs will tempt many players to sign up with Jackpot City Casino UK.
Support
If you run into any trouble while using Jackpot City Casino, support is available via various options. For one, if you visit the help section, you’ll find very detailed FAQs covering a variety of categories like deposits, withdrawals, and personal verification. You can also find lots of details about claiming bonuses.
However, we would love to see more specific details for unregistered players. For example, you can’t find information about what payment methods are available until you create an account, which is disappointing. If you want to get in touch with a member of staff, you can do so using live chat. It’s a shame contact options like telephone and email are not available, but live chat will provide support 24/7. Wait times are fast, too, even during peak hours. In our experience, the customer support staff are friendly and will answer questions effectively.
Jackpot City Casino could use a few more contact options to appeal to more players and better detail in its FAQs, but you should be able to find the answers to most of your questions.
Review Summary
Considering how well-known Jackpot City Casino is in the casino world, many players in the UK will have been desperate to try the platform. We think those players won’t be disappointed! The Betway Group operates an online casino with plenty of modern security measures to keep you safe. Like all sites we recommend, it holds a license with the UKGC.
Jackpot Citry’s game selection is a little smaller than many other UK online casinos and is supplied by only a handful of developers. In addition, there are some gaps in the game selection, particularly for table game and video poker lovers. Also, we’d love to see a dedicated app and additional customer support channels, like email and telephone.
Despite these flaws, there is still plenty to attract UK players. The desktop site is well laid out, and the HTML5-optimised mobile browser site makes things even simpler for players. Yes, a few games aren’t available through the mobile platform, but you still get fast loading times and excellent graphics.
The welcome bonus is also a huge benefit, allowing you to spin for free 100 times and keep any rewards as there are no wagering requirements. So, follow the links on this page to sign up with Jackpot City Casino and claim this lucrative promo now!
New Customers Only. 18+. Wagering requirements and T&C’s Apply