Casumo Casino Review:

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Overview

  • DESIGN & USABILITY
  • GAME VARIETY
  • CASHIER
  • CUSTOMER SUPPORT
  • BONUS QUALITY

Casumo isn’t your run of the mill online casino. When they launched back in 2012, they appeared on the scene with a new take on the classic online casino concept, building in elements of social gaming and their unique “adventure-based” loyalty system, alongside the more traditional elements you’d expect to find from an online casino. Fast forward to today, and Casumo have already built a reputation for themselves as a good place to bet online and on mobile, and as something a bit different to your standard fare. With a wide selection of games from the full gamut of leading software developers, coupled with some decent bonuses, promotions and support, Casumo has a lot to offer new players. Our Casumo review below takes you through their offering.

Soft providers
  • Software Providers

Safety and Trustworthiness

Casumo holds a dual license, regulated in both Malta by the Malta Gaming Authority, and by the UK Gambling Commission. Qualifying for one of these licenses is difficult enough, but the ongoing compliance burden means you can be confident that Casumo is running a tight ship. That means fair gaming for you, the player, as well as a duty to meet all the relevant requirements in terms of capital, auditing, payouts (see more info about casino payouts here) and dispute resolution.

It’s worth noting that Casumo don’t provide any details at all about their game RTP or RNG auditing, apart from a short FAQ answer to confirm that it is certified fair. Although all games are audited as part of the requirements set out for software developers, we’re used to seeing at least some basic eCogra information at the best casino sites.

The primary platform for Casumo games, NetEnt, has been regulated as fair, and independently audited by TST (Technical Systems Testing), certifying that their random number generator (RNG) is truly random. Add to that the SSL encryption, designed to protect player data and privacy, and you’ve got a perfectly secure basis for your gambling activity.

For such a sizeable casino, and a casino which has grown so quickly, it’s unusual to find so few public complaints. This alone goes some way to inspiring trust. Those players who do seem to have grievances mostly seem to fall foul of terms and conditions in a legitimate way, and the vast, overwhelming majority of their players report having a trouble-free experience.

Casumo has won countless industry awards, including Best In-House Innovation 2016 at the EGR Nordic Awards. Regularly shortlisted for industry prizes every year since its launch, Casumo could teach some much more experienced and well-funded casino operators a thing or two about how to run a tight ship.

Deposits & Withdrawals

Deposits and withdrawals at Casumo are a breeze, with a number of different payment methods supported in both directions.

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Withdrawals
Deposit
Withdrawals
Deposit
Withdrawals

Bonuses

New UK players can get their hands on some decent-sounding bonuses from the off. The welcome bonus provides for 30 free spinsplus up to £300 in deposit bonus credit. That’s credited as 20 new spins every day for your first 10 days, and the welcome bonus is paid on up to the first 5 qualifying deposits. It all seems great, so let’s take a closer look:

  • Deposit 1: 200% bonus up to £50
  • Deposit 2: 50% bonus up to £150
  • Deposit 3: 50% bonus up to £200
  • Deposit 4: 25% bonus up to £400
  • Deposit 5: 25% bonus up to £400

As you can see above, over the course of the five deposits, the bonus multiplier reduces from 200% down to 25%, while the maximum possible bonus amount (which is what you want if you’re to claim the full advertised £1,200) goes up. That’s going to make it difficult for casual players, who would have to deposit £3,200 to get their hands on the combined £800 bonus money that comes with deposits four and five.

The wagering requirements on the bonus money and the free spins are slightly different:

To withdraw bonus money as cash you must first wager the total of the deposit and bonus amount 25 times (25x). To withdraw winnings that come from your free spins you’ll first need to wager them 30 times (30x).

These requirements aren’t too bad, although the requirement to wager the deposit as well as the bonus money does take the shine off, especially on those later deposits that require big deposit to unlock the full bonus amount.

Added to that, game contribution percentages aren’t the friendliest either. Money wagered on slots contributes 100% to the requirements as usual, while video poker contributes 30%. However, it’s quite unusual to find that all forms of roulette and blackjack contribute 0%. True, Casumo has more of a slots slant, but it’s something for lovers of table games to bear in mind.

Game Selection

Game selection is arguably where Casumo is at its strongest. Unlike other casinos that will tend to run games from one or two software developers, Casumo offers a range of games from the full lineup – it’s like a ‘who’s who’ of online casino games development.

You’ll find around 480 online slots games to choose from, from the likes of NetEntMicrogaming, WMS, Play’n Go, IGT, GreenTube, Quickspin, Bally Barcrest and others, as well as more conventional casino table games. If you love slots, you won’t find a better place to play than Casumo, with its no-compromises combination of quantity and quality.

In fact, Casumo offers a surprisingly diverse catalogue of 55 instant-play table games, with various stakes (including low stakes casino game) and types of blackjack, baccarat, casino poker and roulette (including Monopoly Roulette games and high limits roulette tables), and less popular games like Red Dog, Punto Banco, and Pontoon.

There’s also an adequate range of live casino games from Evolution Gaming that takes in roulette, blackjack, baccarat, casino hold’em, and Ultimate Texas Hold’em.

One of the main advantages of the Casumo model is that it’s focused on the in-play experience. Casumo is modern in its outlook, so don’t expect to be downloading or installing any software – it all happens in your browser, and in seconds, for the optimum playing experience.

The gaming experience at Casumo is one that matches a strong visual identity and innovative features with some of the biggest casino games on the market.

The whole social gaming side to Casumo is good too, and a standout feature that sets it from the crowd. Their attempt at building an overall story arc to your gaming is surprisingly effective, and you’ll soon find yourself engaging with the adventures, missions and levels woven into their platform.

Whether this casino speaks to you will also depend on how you get on with the design language and user interface. We found that in use, Casumo was actually less intuitive to navigate than many of the run-of-the-mill casinos it seeks to improve upon.

Slots

0

Progressive Slots

24

Roulette

14

Blackjack

15

Baccarat

1

Craps

0

Casino Hold ‘Em

1

Video Poker

0

Live Dealer

7

Arcade Games

4

Mobile App

Mobile games are in no short supply at Casumo, with over 300 titles to choose from, like Gonzo’s Quest and Starburst. The mobile casino carries games from the world’s leading game developers, including Microgaming, NetEnt, WMS, Quickspin, Play’n GO, IGT and many others. In terms of their mobile casino, it’s a case of loading up in-browser on your smartphone or tablet. There’s really no need to download or install an app on your device to get a similar gaming experience.

The mobile version loads automatically when you visit the Casumo site from your device, and ports the majority of the most popular games across for mobile players. There’s also a dedicated app for iOS users, although when it’s easy enough to play in browser, this is more a bonus than anything else.

Setting up an account on mobile is seamless, and the whole process takes just a couple of minutes from start to finish. Mobile players are also eligible to take advantage of Casumo’s welcome bonus, which clocks in at up to £1200 + 200 free spins. This is spread across the first five deposits, but even on registration, you can get things off to a flying start, with 20 free spins on Starburst for your troubles.

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Mobile

Tablet

Instant Play

iOS App

Android App

Downloadable

Promotions

Alongside the deposit bonuses, which is valid for your first five deposits with Casumo, there are also regular promotionstournamentscompetitions, and other features, designed to give you more opportunities to pick up rewards.

Reel Races tournaments run at 30-minute intervals throughout the day, every day, with literally hundreds of different prizes up for grabs. There’s even a £1,000 daily giveaway, plus a calendar of other events throughout the month to keep you busy.

As a platform that prides itself on bringing out the fun and the social aspects of online gaming, you would expect there to be plenty of promotions and other bonuses available, and Casumo certainly doesn’t disappoint. While the welcome bonus is arguably their most generous, you’ll still find a number of other bonuses and promotions to keep you going once you’ve got your feet under the table.

Support

Casumo prides itself on being responsive and helpful, with a number of customer support channels open to handle your queries.

Support

Casumo prides itself on being responsive and helpful, with a number of customer support channels open to handle your queries.

Review Summary

Casumo is all about putting more fun into online gaming. Playing at Casumo is a social affair, whether that’s taking part in one of the many ongoing tournaments, or progressing through your adventure to pick up loyalty points and other bonuses. If we’re being picky, we would like to see a welcome bonus with friendlier wagering requirements, not to mention T&Cs that don’t require you to trawl through several different pages to gather all the relevant information.

Perhaps more importantly, Casumo might not be for everyone. Some members of our team found the art style and accompanying text a bit irritating, while site navigation is not the most intuitive we’ve seen. If you’re after a standard casino experience it definitely won’t be for you.

Despite those gripes, Casumo stands up to the best in the business in terms of their selection of games and their approach to customer service. As a fast-growing casino with a reputation for great vibes, there are plenty of reasons to get involved at Casumo, either online or on your mobile device. We’re giving this brand 9/10, a few fixes and there’s no reason why Casumo couldn’t get full marks.

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